David Mooney
Greensburg,PA
Summary
Dedicated receptionist with exceptional skills in customer service, appointment scheduling, and call management. Committed to maintaining security compliance while providing a welcoming environment for visitors.
Overview
7
7
years of professional experience
Work History
Receptionist
Westmoreland Prison
Greensburg, Pennsylvania
06.2018 - 10.2025
- Greeted and assisted visitors entering the facility.
- Managed incoming calls and directed them to appropriate staff members.
- Maintained accurate visitor logs for security compliance.
- Processed incoming and outgoing mail efficiently.
- Provided information about facility policies to visitors and staff.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Sorted incoming mail and directed to correct personnel each day.
- Updated daily log book with information about visitors entering the premises.
- Verified visitors' identification cards before allowing access to the building.
Education
Bachelor of Arts - English Education
Youngstown State University
Youngstown, OH06-1968
Timeline
Receptionist
Westmoreland Prison
06.2018 - 10.2025
Bachelor of Arts - English Education
Youngstown State University