Raising Canes Zone Manager
David Mora
Raising Canes
Westminster,CA
5
years of professional experience
Dedicated restaurant zone manager with a proven track record in optimizing service efficiency and enhancing customer satisfaction. Skilled in team training, operational strategy, and compliance management.
Work History
Restaurant Zone Manager
11 Months- Managed daily operations to ensure optimal service and efficiency in multiple locations.
- Trained and developed team members to enhance skills and performance standards.
- Implemented operational strategies to improve workflow and customer satisfaction.
- Monitored inventory levels and coordinated supply chain processes for timely restocking.
- Collaborated with management to set goals that align with company objectives and growth plans.
- Ensured compliance with health and safety regulations across all zones for employee well-being.
- Facilitated communication between teams to foster a collaborative working environment focused on excellence.
Crew Member
4 Years 1 Month- Service Specialist
- Certified Trainer
- Bird Specialist
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment efficiently, adhering to safety and sanitation protocols.
- Collaborated with team members to maintain production flow during peak hours.
- Trained new crew members on operational procedures and best practices.
- Implemented process improvements that enhanced service speed and order accuracy.
- Resolved customer complaints promptly, fostering a welcoming atmosphere for guests.
- Maintained cleanliness of workstations, contributing to overall restaurant hygiene standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma
GED
Skills
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Excellent communication
Team leadership
Active listening
Adaptability and flexibility
Decision-making
Relationship building
Customer relations
Team building
Professional and courteous
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Zone Manager
Raising Canes
08.2025 - CurrentRead More
Crew Member
Raising Canes
07.2021 - 08.2025Read More
California State Long Beach
GED
Read More
Westminster High School
High School Diploma
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