David O’Donnell
Liverpool,NY
Summary
Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beverage Server
Turning Stone Resort and Casino
Verona, NY
03.2023 - 03.2024
- Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
- Conducted regular inventory checks and restocked supplies as necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
- Greeted customers, answered questions and recommended specials to increase profits.
- Followed proper sanitation guidelines for cleaning glasses, dishes and utensils used in serving guests.
- Checked identification cards before serving alcoholic beverages to patrons under legal drinking age.
Prestige Beauty Advisor
Ulta
New Hartford, NY
07.2021 - 02.2023
- Greeted customers and identified their needs through product knowledge.
- Received new inventory, replenished supplies and optimized displays.
- Processed payments using point of sale systems accurately and securely.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Evaluated customer skin to determine unique conditions and skin type.
- Consulted with customers to determine their needs and desired results for beauty products.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Kept up to date on company product line changes to better assist customers and boost revenue.
- Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age.
Education
NYS Esthetics License - Esthetics And Nails
Continental School of Beauty
Mattydale NY04-2025
High School Diploma -
South Lewis Central School
Turin, NY06-2019
Skills
- Customer Service
- Inventory management
- Point of sale
- Sanitation practices
- Customer engagement
- Sales techniques
- Conflict resolution
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Transactions and cash handling
- Professional demeanor
- Skin analysis
- Product knowledge
- Makeup application
- Sales technique
- Visual merchandising
- Equipment sterilization
- Chemical peel application
- Airbrush makeup artistry
- Multitasking Abilities
- Skincare product sales
- Professionalism
- Hygiene standards
- Hair removal
- Safety protocols
- Teamwork and collaboration
- High-frequency machine use
- Dermalogica
- Retail sales
- Dependable and responsible
Certification
- NYS Esthetics License
- NYS Nail Technician License
- Dermalogica Certification
- Barbacide Certifation
- First Aid Certification
Continental School of Beauty Clinic
- Spa facials
- Customized facials
- Express facials
- Skin Analysis
- Advanced treatments and peels
- Facial and body massage
- Waxing
- Makeup Application
- Lash Extensions Application
- Natural Nail Manicure and Pedicure
- Acrylic and Gel enhancements
Timeline
Beverage Server
Turning Stone Resort and Casino
03.2023 - 03.2024
Prestige Beauty Advisor
Ulta
07.2021 - 02.2023
NYS Esthetics License - Esthetics And Nails
Continental School of Beauty
High School Diploma -
South Lewis Central School
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