DAVID PARK
Houston
Summary
Server with 9+ years of experience driving sales and elevating guest experiences through strategic upselling, menu expertise, and clear communication. Demonstrates leadership in staff training and recruitment, implementing efficient onboarding and cross-training systems that improved team performance and ensured operational continuity. Brings strong analytical and interpersonal skills with proficiency in Excel, PowerPoint, and Adobe, seeking to expand responsibilities in hospitality management and revenue growth initiatives.
Demonstrated ability to deliver attentive table service, contributing to a significant number of positive customer reviews. Streamlined order processing to reduce guest wait times, enhancing overall service efficiency. Maintained a welcoming dining environment that fostered repeat visits and improved guest satisfaction. Recognized for exceptional sales performance through the introduction of a new menu combo that increased overall sales and was adopted by peers.
Overview
12
12
years of professional experience
Work History
Server
Rainbow Lodge
Houston, Texas
02.2026 - 10.2026
- As the newest server, received multiple 5 star reviews and gave customers beautiful memorable experiences. Was trusted to serve multiple couples anniversary’s, birthdays, proposals, weddings, and serve big parties as a new server.
- Tied with top server on the most cocktails sold award during restaurant week
- Tied with the top server who has been there for 12 years on the menu test
- Learned how to start with the ladies or the guest of honor first. With wine bottles, to have the person order sample, then pour to ladies first.
- Learned how to manage everything by seat number and fire drinks, starters, entrees and desserts to the kitchen or bar appropriately
- Before and after shift side work everyday
SERVER
Handam Heights KBBQ
Houston, Texas
08.2025 - 02.2026
- Delivered attentive table service that contributed to 20 five-star reviews in a month
- Received a bonus in front of all the staff for service and reviews
- Resolved customer issues promptly, improving overall guest satisfaction and loyalty
- Created welcoming dining environment that encouraged repeat guest visits
- Resolved customer issues promptly, enhancing guest satisfaction and loyalty
HEAD SERVER
Mapojeong
Houston, TX
03.2022 - 07.2023
- Consistently led the restaurant in sales. Created a sales pitch to pair the most expensive and quality items to one combo. The new combo was added to the menu and commended by the owner. Adopted by all servers and is consistently bringing increased sales as a lasting improvement.
- Persuaded resistant customer to purchase high-end items, enhancing sales experience., which led her to hire me as a recruiter in sales.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning multiple 5 star ratings from satisfied customers.
- Displayed enthusiasm and provided excellent service to customers, while successfully increasing referrals and walk-in business.
- Resolved issues with disgruntled customers with professional and calm demeanor, converting them to satisfied customers.
- Commended as the best employee in terms of sales and menu knowledge by the owner, manager, coworkers, and customers; to sufficiently answer questions regarding item sourcing, ingredients, cooking methods, and dining culture.
MANAGER
Mapojeong
Houston, TX
11.2022 - 01.2023
- Managed and motivated employees during a drought season. Restaurant lost all their employees and almost had to close down. Stepped up as a manager and hired and trained a new team.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained new and existing employees to maximize team agility and performance.
- Built a new system of training. Successfully mentored and elected the next general manager.
RECRUITER IN SALES
Slate Healthcare
Houston, TX
07.2022 - 10.2022
- Maximized performance by monitoring daily activities and mentoring new team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment use and maintenance; and enforced participation in exercises focused on developing key skills.
- Negotiated salaries with candidates and provided counter-offers to determine win-win solutions.
- Won 6 contracts with clients and candidates through vendors and direct clients.
- Motivated 10 candidates to get certified in states they initially did not want to work in.
- Identified potential prospects through referrals, cold calling, job websites and conventions.
- Managed over 40 candidates throughout hiring process by conducting interviews, background checks, supervising progress on application and job portfolio, travel/housing plans, and coordinating with direct client on supervision of candidates.
- Implemented creative and effective solutions for unforeseen events from first touch with candidate to the end of their contract.
- Obtained over 10 referrals from my first candidates during my training.
- Utilized Asana and Excel to create and maintain performance, management, and profit margin spreadsheets.
- Coordinating, delegating, and supervising work for credentialing, finding rentals, flights, travel expenses, management, housing, and payroll.
- Pre-screened resumes and called references prior to sending to health facility hiring managers for consideration.
- Reduced expenses for candidates and Slate by finding innovative solutions, such as pairing compatible candidates to travel and live together. Split rental and housing costs.
- Attended weekly meetings and submitted reports with status updates on our candidates, highlighting what to sustain and improve.
- Assisted in training and managing 2 credentialing specialists and 1 recruiter during the end of my own training process; while successfully managing recruiting work and making progress in job placements.
ARMY LOGISTICS OFFICER
United States Army National Guard
Pineville, LA
05.2014 - 06.2017
- Conducted planning, briefing, and supervision of training and disaster relief missions for employees delivering emergency supplies and services during natural disasters.
- Coordinated with and delegated experienced employees to advise in company planning, supervision, and execution.
- Utilized situational leadership to adapt to each employee and situation.
- Tracked employees and how many pallets of water, food, and supplies were in each truck at all times to and from destination.
- Commended by superiors as one of the best leaders in the battalion for successfully leading range operations (soldiers qualifying on live round gunfire) for over 400 people; with focus on safety and effective training.
- Conducted monthly inventory/inspections to account for government property (weapons, miscellaneous equipment) issued to our company.
- Recognized for my briefing and planning skills in front of all officers in the battalion. Commanded to teach my superior how to plan and brief.
SERVER
Shiawase Sushi
Allen, Texas
01.2015 - 02.2017
- Assessed guest traffic patterns and adjusts station priorities to prevent delays, producing measurable improvements in service flow and table turnover
- Facilitated clear handoffs between servers and kitchen using concise checklists, resolving order conflicts quickly and preserving meal timing
- Verified special-order requests against menu and allergy notes at point of order to prevent mistakes and protect guest safety
- Organized tasks during peak shifts—prioritizing bussing, refills, and runs—to sustain consistent plate delivery and maintain dining pace
Education
FINANCE
Tulane University
New Orleans, LouisianaASSOCIATE OF SCIENCE - MILITARY SCIENCE
Marion Military Institute
Marion, ALSkills
- Menu knowledge
- Sales strategy
- Conflict resolution
- Reading the room
Personal Information
Title: Server
Timeline
Server
Rainbow Lodge
02.2026 - 10.2026
SERVER
Handam Heights KBBQ
08.2025 - 02.2026
MANAGER
Mapojeong
11.2022 - 01.2023
RECRUITER IN SALES
Slate Healthcare
07.2022 - 10.2022
HEAD SERVER
Mapojeong
03.2022 - 07.2023
SERVER
Shiawase Sushi
01.2015 - 02.2017
ARMY LOGISTICS OFFICER
United States Army National Guard
05.2014 - 06.2017
FINANCE
Tulane University
ASSOCIATE OF SCIENCE - MILITARY SCIENCE
Marion Military Institute