Driven Inside Sales Representative with exceptional customer service skills. Proven ability in upselling and cross-selling to enhance customer satisfaction and foster long-term relationships.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Airgas
Hobbs, NM
08.2023 - Current
Answered customers' questions regarding products, prices, and availability.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Field Technician
Zia Natural Gas
Hobbs, NM
02.2023 - 08.2023
Conducted routine inspections on natural gas lines to ensure safety and compliance with regulations.
Diagnosed and resolved technical issues related to gas distribution systems efficiently.
Collaborated with team members to streamline maintenance processes and improve service delivery.
Trained new technicians on equipment handling, safety protocols, and operational procedures.
Heavy Equipment Operator
Anadarko Dozer
Eunice, NM
10.2022 - 02.2023
Operated heavy machinery, including bulldozers and excavators, to execute earth-moving tasks efficiently.
Conducted routine inspections and maintenance on equipment to ensure operational safety and reliability.
Collaborated with team members to complete excavation projects within schedule and adherence to safety protocols.
Trained junior operators on equipment operation and safety standards, fostering a culture of compliance and efficiency.
Outside Sales Representative
Barnhart Bolt & Special Fasteners
Hobbs, NM
05.2019 - 10.2022
Developed and maintained relationships with key clients to drive sales growth.
Conducted market research to identify new business opportunities and customer needs.
Collaborated with internal teams to streamline order processing and improve customer satisfaction.
Delivered product presentations and demonstrations to potential clients, showcasing features and benefits.
Monitored competitor activities and industry trends to inform strategic sales initiatives.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Inside Sales Representative
Linde
Hobbs, NM
02.2018 - 05.2019
Provided exceptional customer service, addressing concerns and fostering loyalty.
Managed inventory levels, ensuring stock availability and proper product placement.
Monitored store environment for cleanliness and safety compliance to enhance customer experience.
Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.