David Pickering
Hampton,VA
Summary
Highly motivated employee with exceptional customer service skills. With 10 years of electrical sales experience. Proven skills in maintaining strong relationships with new and existing customers. Familiar with sales process in competitive atmosphere. Strong work ethic and willingness to meet or exceed set goals.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
WESCO Distribution Inc.
Hampton , VA
2013.05 - 2022.07
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Maintained detailed records of customer interactions, orders and account status updates.
- Delivered superior customer support to improve account retention rate.
- Established relationships with key decision makers at target companies.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Contacted new and existing customers to discuss product and service solutions.
- Assisted in resolving customer complaints in a prompt manner.
- Cross-sold additional products or services based on customer needs.
- Monitored competitor activities and recommended changes accordingly.
- Listened to customer needs to identify and recommend best products and services.
Assistant Warehouse Manager
Paxton Company
Norfolk , VA
2010.01 - 2013.05
- Supervised a team of employees working in the warehouse area.
- Maintained records of goods received, stored, shipped, or in process.
- Completed periodic inventory counts and maintain accurate warehouse system.
- Oversaw the loading and unloading of incoming and outgoing shipments.
- Inspected warehouse areas to identify potential hazards and unsafe conditions.
- Drove forklift to transport items within warehouse or to pick up items from different locations for shipment.
- Ensured accuracy of shipping and receiving documents.
- Monitored performance indicators such as efficiency rates and error rates.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Education
High School Diploma -
Malverne Senior High School
Malverne, NY2000-06
Skills
- Lead Qualification
- Opportunity Identification
- Relationship Building
- Customer Service
- Attention to Detail
- Telephone Sales
- Order Management
Timeline
Inside Sales Representative
WESCO Distribution Inc.
2013.05 - 2022.07
Assistant Warehouse Manager
Paxton Company
2010.01 - 2013.05
High School Diploma -
Malverne Senior High School
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