Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Pimentel-Gayoso

Minneapolis,MN

Summary

Business-conscious individual offering over 8 years working as Retail Supervisor in multiple sectors. Focused, enthusiastic and offering highly effective skills in client rapport. Demonstrating sound judgement and extensive knowledge of employee coaching and mentoring.

Overview

9
9
years of professional experience

Work History

Regional Sales Director

Noble Wireless Group
Minneapolis, MN
12.2022 - Current
  • Analyzed regional market trends to discover new opportunities for growth.
  • Established sales objectives by forecasting and developing annual sales quotas for regions and territories.
  • Facilitated and delivered presentations for account-specific meetings and conference calls.
  • Built relationships with customers and industry professionals to establish long-term business growth.

District Leader

Noble Wireless Group (AT&T)
Minneapolis, MN
04.2021 - 12.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Senior Store Leader

Noble Wireless Group (AT&T)
Orlando, FL
12.2020 - 04.2021
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Trained new sales team members and motivated exceptional performance.
  • Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
  • Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.

Store Leader

Noble Wireless Group (AT&T)
Orlando, FL
05.2020 - 11.2020
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Implemented corrective actions to improve employee performance and discourage inappropriate behavior.

Retail Sales Consultant

Noble Wireless Group (AT&T)
Orlando, FL
11.2019 - 05.2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Maintained current store, product and promotional knowledge to drive consistent sales.

Store Leader

Prime Communications (AT&T)
Orlando, FL
06.2018 - 10.2019
  • Tracked store inventories and ordered new materials to prevent shortages.
  • Answered customer queries and complaints and provided prompt solutions.
  • Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
  • Helped each team increase business with improved approaches to planning and product line management.

Store Leader

GNC
Orlando, FL
02.2017 - 06.2018
  • Communicated with clients to determine goals and performed client assessments.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.

Store Leader

Adjectives Market
Orlando, FL
05.2016 - 02.2017
  • Coordinated with teammates and clients to schedule deliveries.
  • Greeted customers and offered to assist with showroom navigation and selecting products.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Discussed financing options, pricing and current promotional offers.

Assistant Store Leader

GameStop
Orlando, FL
11.2015 - 05.2016
  • Kept store properly maintained to specific corporate standards.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.

Senior Game Advisor

GameStop
Orlando, FL
11.2014 - 11.2015
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
  • Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.

Education

Distinguished Honor Graduate - Leadership Development

Non-Commissioned Officer's Leader Course
Ball, Louisiana
05.2015

Distinguished Honor Graduate - Human Resources Development

Human Resources Specialist Course
Fort Jackson, South Carolina
02.2014

High School Diploma -

Lyman High School
Longwood, FL
06.2013

Skills

  • Profit and loss accountability
  • Customer retention
  • Financial administration
  • Cross-functional team management
  • Performance improvements
  • Policy/program development
  • Schedule management
  • Employee development
  • Recruiting and hiring
  • Supervision & leadership
  • Friendly, positive attitude
  • Data management

Timeline

Regional Sales Director

Noble Wireless Group
12.2022 - Current

District Leader

Noble Wireless Group (AT&T)
04.2021 - 12.2022

Senior Store Leader

Noble Wireless Group (AT&T)
12.2020 - 04.2021

Store Leader

Noble Wireless Group (AT&T)
05.2020 - 11.2020

Retail Sales Consultant

Noble Wireless Group (AT&T)
11.2019 - 05.2020

Store Leader

Prime Communications (AT&T)
06.2018 - 10.2019

Store Leader

GNC
02.2017 - 06.2018

Store Leader

Adjectives Market
05.2016 - 02.2017

Assistant Store Leader

GameStop
11.2015 - 05.2016

Senior Game Advisor

GameStop
11.2014 - 11.2015

Distinguished Honor Graduate - Leadership Development

Non-Commissioned Officer's Leader Course

Distinguished Honor Graduate - Human Resources Development

Human Resources Specialist Course

High School Diploma -

Lyman High School

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David Pimentel-Gayoso