Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
45
45
years of professional experience
Work History
Transit Bus Operator
Greater Peoria Mass Transit District (CityLink)
03.2009 - Current
Operated with safety and skill to avoid accidents and delays.
Provided passenger assistance, collected fares and offered schedule and route information.
Accepted and processed fares.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Provided information about routes, destinations and timelines to inform passengers.
Followed company policies and procedures and maintained compliance with standards.
Followed predetermined routes to consistently meet targets and maintain schedules.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
Aided passengers with disabilities or special needs.
Inspected bus for any mechanical issues before departure.
Developed and maintained positive relationships with passengers and other drivers.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
Complied with traffic regulations to operate vehicles in safe and courteous manner.
Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
Assisted passengers with inquiries and requests during trips.
Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
Diffused potential passenger disputes with fairness and professionalism.
Followed all relevant schedules for routes and arrivals.
Operated large vehicles in difficult urban and rural conditions.
Manager of Operations and Maintenance at Rock Island County Mass Transit DistrictManager of Operations and Maintenance at Rock Island County Mass Transit District