Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
45
45
years of professional experience
Work History
Transit Bus Operator
Greater Peoria Mass Transit District (CityLink)
2009.03 - Current
Operated with safety and skill to avoid accidents and delays.
Provided passenger assistance, collected fares and offered schedule and route information.
Accepted and processed fares.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Provided information about routes, destinations and timelines to inform passengers.
Followed company policies and procedures and maintained compliance with standards.
Followed predetermined routes to consistently meet targets and maintain schedules.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
Aided passengers with disabilities or special needs.
Inspected bus for any mechanical issues before departure.
Developed and maintained positive relationships with passengers and other drivers.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
Complied with traffic regulations to operate vehicles in safe and courteous manner.
Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
Assisted passengers with inquiries and requests during trips.
Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
Diffused potential passenger disputes with fairness and professionalism.
Followed all relevant schedules for routes and arrivals.
Operated large vehicles in difficult urban and rural conditions.
Fostered safe bus environment by enforcing rules of conduct for passengers.
Regulated heating, lighting and ventilating systems for passenger comfort.
C-130 Crew Chief
182 AW, US Air Force, ANG
1995.09 - 2009.08
Trained all team members on key roles to maintain flexibility.
Supervised crew in daily inspections, troubleshooting, and preventive maintenance on [Type] aircraft.
Managed team according to company standards and compliance requirements.
Enforced strict safety protocols to protect crew members.
Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
Coordinated aircraft inspections and repairs to maintain applicable standards.
Updated flight and maintenance logs with current, accurate information.
Implemented and improved processes to improve crew productivity and performance.
Analyzed and troubleshot aircraft systems to identify and fix issues.
Directed aircraft fueling, loading and unloading operations.
Serviced and lubricated aircraft and subsystems to maintain equipment.
Met with other crew members to plan missions prior to flight and review results following completion.
Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
Completed post-flight maintenance reports and work with crew chief for post-maintenance check flights.
C-9 Crew Chief
US Air Force Reserve Command
1983.01 - 1995.09
Trained all team members on key roles to maintain flexibility.
Supervised crew in daily inspections, troubleshooting, and preventive maintenance on [Type] aircraft.
Managed team according to company standards and compliance requirements.
Enforced strict safety protocols to protect crew members.
Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
Coordinated aircraft inspections and repairs to maintain applicable standards.
Updated flight and maintenance logs with current, accurate information.
Implemented and improved processes to improve crew productivity and performance.
Analyzed and troubleshot aircraft systems to identify and fix issues.
Directed aircraft fueling, loading and unloading operations.
Serviced and lubricated aircraft and subsystems to maintain equipment.
Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
Completed post-flight maintenance reports and work with crew chief for post-maintenance check flights.
Aircraft Mechanic
McDonnell Douglas Aircraft
1984.09 - 1994.07
Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
Maintained all aircraft in accordance with organizational maintenance requirements.
Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Performed aircraft corrosion control procedures.
Recorded maintenance actions in aircraft logbooks.
Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
Assisted with aircraft and equipment transport and movement.
Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
Operated support equipment and flight line vehicles.
Completed preventive and reparative maintenance on aircraft electronics and computer systems.
Obtained fuel and oil samples to check for contamination.
Maintained, inspected, adjusted, and packed aircrew flight equipment.
Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
Collaborated with colleagues in developing and refining maintenance procedures.
Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
Read and interpreted aircraft documentation to determine repair feasibility and methods.
C-130 Crew Chief
USAF
1978.09 - 1982.12
Trained all team members on key roles to maintain flexibility.
Supervised crew in daily inspections, troubleshooting, and preventive maintenance on [Type] aircraft.
Managed team according to company standards and compliance requirements.
Enforced strict safety protocols to protect crew members.
Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
Coordinated aircraft inspections and repairs to maintain applicable standards.
Updated flight and maintenance logs with current, accurate information.
Implemented and improved processes to improve crew productivity and performance.
Analyzed and troubleshot aircraft systems to identify and fix issues.
Directed aircraft fueling, loading and unloading operations.
Serviced and lubricated aircraft and subsystems to maintain equipment.
Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
Completed post-flight maintenance reports and work with crew chief for post-maintenance check flights.
Education
Associate of Science - Automotive And Diesel Repair
ITT Technical Institute
Earth City, MO
08.1989
Associate of Science - Aircraft Maintenance Engineering
Saint Louis University
St Louis, MO
08.1984
High School Diploma -
Pattonville Sr. High School
Maryland Heights, MO
05.1978
Skills
Clean Driving Record
Passenger Transportation
Accident Avoidance
Wheelchair and Scooter Security
Complaint and Conflict Resolution
Rule Enforcement
Customer Relations Skills
Inclement Weather Driving
Situational Awareness
Van and Shuttle Operation
Local Route Knowledge
CDL License
Timeline
Transit Bus Operator
Greater Peoria Mass Transit District (CityLink)
2009.03 - Current
C-130 Crew Chief
182 AW, US Air Force, ANG
1995.09 - 2009.08
Aircraft Mechanic
McDonnell Douglas Aircraft
1984.09 - 1994.07
C-9 Crew Chief
US Air Force Reserve Command
1983.01 - 1995.09
C-130 Crew Chief
USAF
1978.09 - 1982.12
Associate of Science - Automotive And Diesel Repair
ITT Technical Institute
Associate of Science - Aircraft Maintenance Engineering
Saint Louis University
High School Diploma -
Pattonville Sr. High School
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