DAVID QUEZADA
Summary
Quality-focused operations leader with a strong track record in enhancing team productivity and ensuring compliance with regulations. Expertise in optimizing workflows and managing budgets to drive efficiency in transportation services.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Director of Operations
PNW Transportation Solutions Inc
Salkum, Washington
12.2021 - 06.2026
- Managed daily operations to ensure timely delivery of freight and customer satisfaction.
- Led operational strategy to enhance efficiency across logistics and transportation services.
- DOT/FMCSA rules and regulations for compliance and drug testing
- Performed administrative tasks such as budgeting, scheduling, payroll management.
Operations Manager/Load Planner
RIVERSIDE TRANSPORT INC.
Chehalis, WA
08.2018 - 04.2021
- Managed efficient, friendly and effective 120-person crew/drivers.
- Communicated and exemplified the company's vision and goals.
- Contacted customers to assess needs and delivery solutions.
- Interacted pleasantly with customers and warmly greeted customers on a daily basis.
- Coached new team members on job tasks and performance strategies.
- Managed day-to-day operations, including supervision and assignment delegation for a seven-member team.
Dispatcher
SMS TRANSPORTATION INC
Carson, CA
03.2018 - 07.2018
- Scheduled and dispatched over 50 daily roadside assistance calls based on caller locations and available employees.
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Supervised driver dispatching, route planning and vehicle tracking for over 50 drivers.
Forklift Operator
NATIONAL FROZEN FOODS CORPORATION
Chehalis, WA
07.2016 - 02.2018
- Transported materials to and from warehouses, production lines and packaging lines.
- Checked inbound and outbound products, inspected for damage and recorded product code dates.
- Picked orders from storage, wrapped and staged for shipments.
- Loading and Unloading trucks, inventory, splitting orders, generating orders for customers, and stacking inventory in dry warehouse/-10 degree freezer.
CFO /Owner Operations Manager
RELIQUE TRANSPORTATION INC.
Buena Park, CA
12.2013 - 03.2016
- Oversaw daily operations of transportation business, including seven employees across two locations.
- Oversaw scheduling for the day-to-day activities of seven transportation employees. Defined appropriate metrics and measurements to drive results.
- Manually created shipments, assigned carriers and dispatched shipments.
- Resolved problems for customers, warehouses and carriers on a day to day basis. Monitored shipments to guarantee on-time delivery.
Operations Manager /Transportation Dispatcher
CAVADA TRANSPORT
Las Vegas, NV
08.2005 - 12.2014
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Oversaw scheduling and logistics for ten transportation employees, creating and dispatching shipments daily while handling customs documentation and administrative tasks.
- Managed daily operations, supervising team members across two locations to ensure seamless service delivery.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Oversaw financial management activities, including budget management, accounting and payroll.
Education
HIGH SCHOOL DIPLOMA -
Winlock High School
Winlock, WABUSINESS & COMMUNICATIONS
International Air And Hospitality Academy
Vancouver, WASkills
- Budget management
- Logistics management
- Financial reporting
- ERP/WMS systems
- TMW
- DOT compliance
- Customer service
- Workforce management
- Team management
- Strong communication skills
- Bilingual
- Microsoft Excel
- Office
- Outlook
- Multitasker
- Compliance oversight
- Team Player
Certification
- SMC# Fundamentals of LTL Transportation between Mexico and United States Market
- Fundamentals of LTL through Mexico & USA
Timeline
Director of Operations
PNW Transportation Solutions Inc
12.2021 - 06.2026
Operations Manager/Load Planner
RIVERSIDE TRANSPORT INC.
08.2018 - 04.2021
Dispatcher
SMS TRANSPORTATION INC
03.2018 - 07.2018
Forklift Operator
NATIONAL FROZEN FOODS CORPORATION
07.2016 - 02.2018
CFO /Owner Operations Manager
RELIQUE TRANSPORTATION INC.
12.2013 - 03.2016
Operations Manager /Transportation Dispatcher
CAVADA TRANSPORT
08.2005 - 12.2014
HIGH SCHOOL DIPLOMA -
Winlock High School
BUSINESS & COMMUNICATIONS
International Air And Hospitality Academy