Summary
Overview
Work History
Education
Skills
Certification
Timeline
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David Quick

Ely,MN

Summary

Experienced technician and engineer bringing 20-plus years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Manager

Scenic Rivers Health Services
Cook, MN
07.2014 - Current
  • Managed servers, over 200 workstations, multiple printers, routers and switches at eight facilities in three counties.
  • Assisted in development of long-term strategies to grow department and resources.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Built, repaired and installed computer-related hardware based on deployment procedures.

Senior Network Administrator

Sun Country Airlines
Mendota Heights, MN
  • Maintained network performance by performing network monitoring, analysis and performance tuning.
  • Performed day-to-day LAN, WAN, and server administration, maintenance and support.
  • Identified and immediately resolved issues with network devices and servers.
  • Monitored system performance and responded to alerts.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Assisted IT staff and provided second and third level helpdesk support.
  • Managed team of 4 hardware and software support technicians.
  • Traveled to airports throughout the US to install airline staff workstations, ticketing hardware, etc.
  • Maintained network performance by performing network monitoring, analysis and performance tuning
  • Met financial requirements by submitting information for budgets and monitored expenses
  • Troubleshot network problems and escalated problems to vendor

Network Administrator

Telex Communications
Burnsville, MN
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Configured networks for smooth, reliable operation to meet business processes and objectives.
  • Authored documentation for system configuration and troubleshooting.
  • Planned annual budgets to fund IT projects and control spending.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Traveled and provided in-person onsite support for staff and systems at eight facilities in three states and Mexico.
  • Provided on-call support for network engineering duties.
  • Backed up company data to distributed storage centers to avoid massive data loss

Education

Bachelor of Science - Medical Technology

University of Minnesota - Twin Cities
Minneapolis, MN

Associate of Science - IT Operations And Technology Support

Hennepin Technical College
Brooklyn Park, MN

Skills

  • Software Installation & Configuration
  • System Configuration & OS Installation
  • Network Hardware and Software Maintenance
  • Purchasing
  • Technical Support & Helpdesk
  • Hardware and Software Installation
  • Cisco VOIP
  • Telecommunications
  • Hardware and Software Configuration
  • Network Administration
  • Windows Server

Certification

  • CompTIA A+
  • Cisco CNA
  • Microsoft MCSE

Timeline

IT Manager

Scenic Rivers Health Services
07.2014 - Current

Senior Network Administrator

Sun Country Airlines

Network Administrator

Telex Communications

Bachelor of Science - Medical Technology

University of Minnesota - Twin Cities

Associate of Science - IT Operations And Technology Support

Hennepin Technical College

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David Quick