David Ramos
New Braunfels,TX
Summary
Professional retail worker with solid experience and readiness for this cashier role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
7
7
years of professional experience
Work History
Cashier
Home Depot
New Braunfels, TX
09.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent reconciliation practices.
- Assisted in inventory management, ensuring product availability and organization on sales floor.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Collaborated with team members to uphold store cleanliness and merchandising standards.
- Greeted customers entering store and responded promptly to customer needs.
Appeals Coordinator
Centene Corporation
San Antonio, TX, USA
11.2018 - 02.2026
- Review clinical information for all appeals utilizing nationally recognized criteria to determine medical necessity of services requested.
- Prepare reviews for cases.
- Gather, analyze and report verbal and written information regarding member and provider clinical appeals, including information follow up.
- Submit to physicians for final decision.
- Prepare response letters for member and provider clinical appeals and ensure letters are compliant with State and NCQA standards.
- Maintain files and logs on Excel spreadsheets for all appeals.
- Maintaining up to date documentation in operating systems, such as Trucare Classic, Trucare Cloud, and Prime, regarding each appeal case.
- Coordinated timely resolution of appeals by analyzing case details and ensuring compliance with regulatory requirements.
Education
Vocational -
Amarillo College
Amarillo, TXBachelor's Degree - Business, Biology
Texas Tech University
Lubbock, TXSkills
- Data entry proficiency
- Customer service excellence
- Teamwork and collaboration
- Time management
- Attention to detail
- Verbal and written communication
- Multitasking
- Strong analytical skills
Timeline
Cashier
Home Depot
09.2024 - Current
Appeals Coordinator
Centene Corporation
11.2018 - 02.2026
Bachelor's Degree - Business, Biology
Texas Tech University
Vocational -
Amarillo College