DAVID RHONE
Houston
Summary
Professional Learning Coordinator with strong focus on team collaboration and achieving results. Experience in designing and implementing effective learning programs, managing training schedules, and evaluating outcomes. Known for adaptability, reliability, and keen organizational skills. Strong communicator with the ability of driving successful learning initiatives and fostering productive learning environment.
Overview
5
5
years of professional experience
Work History
Learning Coordinator
Chewy, Inc.
10.2025 - Current
- - Sourced and sought out strong candidates for SEAL/trainer roles by identifying potential matches and recommending follow-up.
- - Coordinated training schedules and learning plans by partnering with SEALs/trainers to complete required modules/trainings.
- - Partnered with Operations to determine which departments/areas needed training and aligned SEAL coverage to skill requirements.
- - Managed training requirements for transfers from different departments/sites to ensure smooth integration and continuity.
- - Tracked team member and training status, supported documentation, and enabled clean handoffs between Learning and Operations.
- - Ensured new hires had a “WOW” experience by maintaining a positive training flow, setting expectations, and supporting early engagement.
- - Built and sustained a strong SEAL/trainer bench (30+ active SEALs) through ongoing sourcing and onboarding coordination.
- - Improved trainer coverage by aligning SEAL availability with Operations’ training needs, reducing training gaps.
- - Prepared new hires and SEALs for training milestones by coordinating onboarding steps, schedules, and deadlines.
- - Supported successful cross-department/site transitions by coordinating training requirements so transitions occurred quickly and correctly.
- - Strengthened Leadership onboarding by ensuring required training steps were organized and communicated on time.
Logistics Clerk
Costco’s Logistics Warehouse
02.2024 - 03.2025
- - Coordinated inbound transportation by scheduling/receiving deliveries from trucking partners.
- - Verified shipment documents (bills of lading, packing lists, PO/shipment details) against receiving requirements.
- - Tracked truck arrivals/departures and updated shipment status in the warehouse system to support accurate inbound flow.
- - Communicated with drivers and internal teams to resolve delivery discrepancies, appointment issues, and documentation errors.
- - Routed inbound freight to the correct staging/receiving areas by monitoring paperwork and receiving details.
- - Assisted receiving operations by organizing documentation and supporting truck check-in as needed.
- - Helped onboard and train new hires by reviewing procedures, safety expectations, and job workflows.
- - Improved receiving accuracy by validating delivery paperwork and shipment details before/at check-in.
- - Reduced receiving delays by proactively tracking truck ETAs and coordinating timely handoffs with the receiving team.
- - Supported smoother transportation operations by resolving common driver/documentation issues quickly and clearly.
- - Increased team readiness by providing hands-on guidance during new-hire training.
Process Assistant
Amazon Warehouse
05.2023 - 02.2024
- - Assisted floor leadership in overseeing outbound operations to ensure packages were staged correctly and ready for shipment.
- - Monitored daily work execution against SOPs/standards, supporting accurate picking/packing/induct and staging flow.
- - Tracked throughput and task progress across the shift; escalated risks (misses, backlog, quality issues) to the supervisor.
- - Assisted with problem-solving for operational exceptions (misroutes, inventory/staging discrepancies, equipment/process holds).
- - Conducted routine checks to ensure outbound staging areas were organized, compliant, and audit-ready.
- - Coordinated with inbound/rebin/pack/ship teams to keep handoffs smooth and minimize downtime.
- - Supported onboarding/coaching for new associates on process expectations and safety practices.
Lead Cabin Service Agent
G2 Secure Staff (IAH Airport)
12.2021 - 04.2023
- - Led a team of 10 cabin service agents, coordinating staffing and task assignments across multiple aircraft during high-turnover turnaround cycles.
- - Managed end-to-end cabin readiness to ensure each aircraft was cleaned, stocked, and prepared before passenger boarding.
- - Oversaw completion of required security searches and adherence to safety/compliance procedures prior to passenger embarkation.
- - Monitored time-critical workflows and prioritized tasks based on aircraft turn time (10 minutes to 2 hours), ensuring no readiness standards were missed.
- - Ensured cabin presentation consistently met brand/service standards (cleanliness, organization, amenity placement) to deliver a premium guest experience.
- - Communicated with operational teams and escalated supply/timing/aircraft readiness issues to maintain turnaround flow.
- - Supported consistent performance by training/coaching team members on service standards, checklist accuracy, and stocking procedures.
- - Supported smooth operations across 5 flights scheduled every 45 minutes–1 hour despite variable turnaround windows.
- - Increased turnaround reliability by splitting coverage for concurrent aircraft turns, ensuring every flight met “ready before boarding.”
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO04.2028
Associate of Arts - Criminal Justice
San Jacinto Community College
Houston, TX06.2021
High School Diploma -
Sheldon Early College High School
Houston, TX06.2021
Skills
- Collaborative learning
- Multitasking
- Computer skills
- Verbal communication
- Content development
- Training delivery
- Dependable and responsible
- Attention to detail
- Friendly, positive attitude
- Candidate screening
- New hire orientations
Timeline
Learning Coordinator
Chewy, Inc.
10.2025 - Current
Logistics Clerk
Costco’s Logistics Warehouse
02.2024 - 03.2025
Process Assistant
Amazon Warehouse
05.2023 - 02.2024
Lead Cabin Service Agent
G2 Secure Staff (IAH Airport)
12.2021 - 04.2023
Bachelor of Science - Criminal Justice
Colorado Technical University
Associate of Arts - Criminal Justice
San Jacinto Community College
High School Diploma -
Sheldon Early College High School