David Ruiz
San Antonio,United States
Summary
Being raised by a father in the U.S. Air Force, I learning under a rigid and hard-working man who taught me maturity, resilience, and social skills. I am a disciplined individual who enjoys obstacles and tasks that challenge me to use new tools and habits. I have been a student worker for all of my life, being able to tackle demanding assignments while having the time management to still perform remarkably in my occupation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Academy Sports + Outdoors
08.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Directed the flow of traffic in lines to ensure a seamless customer experience
- Processed both cash and card purchases, online orders, and returns.
Core Team Leader
The Wash Tub
05.2023 - 08.2023
- Answered customer questions on pricing, products, procedures, and materials used.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Collaborated with management on marketing initiatives to promote car wash services, resulting in increased foot traffic and sales.
Veteran Affair's Student Worker
UTSA Center for Military Affiliated Students
09.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to students' requests, confirming full understanding before addressing concerns regarding military benefits.
- Identified issues, analyzed information and provided solutions to problems through Salesforce emails
- Increased customer satisfaction by resolving Document Uploader issues
Team Lead Lifeguard
Aviano Air Base Outdoor Recreation
05.2019 - 08.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
Education
Bachelor of Science - Mechanical Engineering
University of Texas At San Antonio
San Antonio, TX05.2025
High School Diploma -
Aviano High School
APO, AE06.2021
Skills
- Computer Skills
- Customer Service
- Salesforce Software Proficiency
- Conflict Resolution
- First Aid/CPR
- Zebra Tc70x
- Cash Handling
- Team Leadership
- Cashier training
- POS Systems
Certification
07/2023, Cardiopulmonary Resuscitation
Timeline
Cashier Team Lead
Academy Sports + Outdoors
08.2023 - Current
Core Team Leader
The Wash Tub
05.2023 - 08.2023
Veteran Affair's Student Worker
UTSA Center for Military Affiliated Students
09.2021 - 05.2022
Team Lead Lifeguard
Aviano Air Base Outdoor Recreation
05.2019 - 08.2021
Bachelor of Science - Mechanical Engineering
University of Texas At San Antonio
High School Diploma -
Aviano High School