David Ruiz
San Antonio,United States
Summary
Being raised by a father in the U.S. Air Force, I learning under a rigid and hard-working man who taught me maturity, resilience, and social skills. I am a disciplined individual who enjoys obstacles and tasks that challenge me to use new tools and habits. I have been a student worker for all of my life, being able to tackle demanding assignments while having the time management to still perform remarkably in my occupation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Academy Sports + Outdoors
San Antonio, TX
08.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Directed the flow of traffic in lines to ensure a seamless customer experience
- Processed both cash and card purchases, online orders, and returns.
Core Team Leader
The Wash Tub
San Antonio, TX
05.2023 - 08.2023
- Answered customer questions on pricing, products, procedures, and materials used.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Collaborated with management on marketing initiatives to promote car wash services, resulting in increased foot traffic and sales.
Veteran Affair's Student Worker
UTSA Center for Military Affiliated Students
San Antonio, TX
09.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to students' requests, confirming full understanding before addressing concerns regarding military benefits.
- Identified issues, analyzed information and provided solutions to problems through Salesforce emails
- Increased customer satisfaction by resolving Document Uploader issues
Team Lead Lifeguard
Aviano Air Base Outdoor Recreation
San Antonio, TX
05.2019 - 08.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
Education
Bachelor of Science - Mechanical Engineering
University of Texas At San Antonio
San Antonio, TX05.2025
High School Diploma -
Aviano High School
APO, AE06.2021
Skills
- Computer Skills
- Customer Service
- Salesforce Software Proficiency
- Conflict Resolution
- First Aid/CPR
- Zebra Tc70x
- Cash Handling
- Team Leadership
- Cashier training
- POS Systems
Certification
07/2023, Cardiopulmonary Resuscitation
Timeline
Cashier Team Lead
Academy Sports + Outdoors
08.2023 - Current
Core Team Leader
The Wash Tub
05.2023 - 08.2023
Veteran Affair's Student Worker
UTSA Center for Military Affiliated Students
09.2021 - 05.2022
Team Lead Lifeguard
Aviano Air Base Outdoor Recreation
05.2019 - 08.2021
Bachelor of Science - Mechanical Engineering
University of Texas At San Antonio
High School Diploma -
Aviano High School