Dynamic Store Manager with a proven track record at Pro Image Sports, excelling in personnel development and customer service management. Enhanced customer satisfaction through effective coaching and operational oversight, while maintaining inventory accuracy. Skilled in employee training and cash handling, driving team performance and achieving sales goals in a fast-paced environment.
From 2022 through 2024, I consistently achieved over $1 million in annual retail sales: $1.05M in 2022, $1.06M in 2023, and 1.02M in 2024. I reached these results by combining deep product knowledge with a customer-first approach, focusing on personalized service, upselling strategies, and building strong repeat business. I also played a key role in hiring and training all the new staff, streamlining merchandising, which contributed to improve team performance and store efficiency. This consistent performance always placed my store among the top in the state.