David Scott
Nocona,FL
Summary
Proven leader and skilled negotiator with a track record of enhancing online sales and customer satisfaction at Kendall Toyota, Subaru, Honda. Leveraged digital marketing and team leadership qualities to surpass sales goals. Excelled in building customer relationships and driving sales through strategic social media marketing and effective communication. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2016
2016
years of professional experience
Work History
Internet Sales Manager
Kendall Toyota
Sales Associate
Kendall Toyota
Fairbanks, AK
02.2010 - 09.2015
- Positive sales with great customer service.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build trust and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales goals & targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
Education
Deploma - Business
Shallowater High School
Shallowater, TX03.1996
Skills
- Team Leadership Qualities
- Online sales techniques
- Appointment Scheduling
- Digital Marketing
- Social Media Marketing
- Inbound Call Management
- Negotiation
Timeline
Sales Associate
Kendall Toyota
02.2010 - 09.2015
Internet Sales Manager
Kendall Toyota
Deploma - Business
Shallowater High School