David Shenaut
LAFAYETTE,CA
Summary
Dynamic sales and operations leader with 15+ years of experience in hospitality, retail, and business ownership. Proven track record in driving revenue growth, building high-performing teams, and delivering luxury-level customer experiences. Adept at balancing KPI-driven performance with a people-first leadership style.
Overview
25
25
years of professional experience
Work History
Account Manager
White Cap Construction Supply Inc.
06.2024 - Current
- Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolve escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased sales revenue by identifying and pursuing new business opportunities.
Real Estate Agent
Vanguard Properties
09.2023 - 06.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
Shoe Salesman, Mens and Womens Department
Nordstrom
01.2022 - 01.2024
- Collaborated with team members to achieve monthly sales targets through consistent teamwork and communication.
Beverage Director /Director of Operations
Raven & Rose | The Rookery Bar
01.2012 - 01.2020
- Directed day-to-day operations across multiple revenue streams, overseeing staffing, training, budgeting, and member/guest satisfaction for a high-volume, luxury environment.
- Recruited, hired, and trained 40+ employees in sales techniques, service excellence, and operational standards - improving onboarding efficiency and reducing turnover.
- Increased revenue by double-digit percentages year-over-year through strategic sales initiatives, premium service offerings, and high-engagement events.
- Managed P&L responsibilities including labor cost control, vendor negotiations, and inventory management - consistently meeting or exceeding profitability targets.
- Developed and executed member/guest engagement events that boosted repeat business and brand loyalty, similar to community programming in premium fitness clubs.
- Monitored key performance indicators to identify opportunities for growth, streamline operations, and maintain service consistency across all touchpoints.
- Built strategic partnerships with local vendors and organizations to expand reach, increase brand visibility, and enhance customer experience.
- Fostered a culture of accountability and recognition, resulting in improved team morale, productivity, and sales performance.
- Implemented operational systems and processes that increased efficiency while maintaining a luxury, service-driven atmosphere.
Hospitality & Service Roles (2001–2012)
Roots Restaurant • Teardrop Lounge • Rum Club • Kask • Beaker & Flask
01.2001 - 10.2012
- Delivered high-end customer experiences, consistently ranking among top sales performers.
- Trained and mentored junior staff, laying the foundation for future leadership roles.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Skills
- Leadership & Team Development
- Sales strategy development
- P&L & Budget Management
- Metrics monitoring
- Customer Experience Strategy
- Talent Recruitment & Retention
- Vendor & Partner Relations
- Wellness Program Support
- Marketing & Brand Promotion
- Event Planning & Community Engagement
Accomplishments
- 2008-2018 – Co-founder, Portland Cocktail Week
- 2008-2013 – Co-founder, President Oregon Bartenders’ Guild
Timeline
Account Manager
White Cap Construction Supply Inc.
06.2024 - Current
Real Estate Agent
Vanguard Properties
09.2023 - 06.2024
Shoe Salesman, Mens and Womens Department
Nordstrom
01.2022 - 01.2024
Beverage Director /Director of Operations
Raven & Rose | The Rookery Bar
01.2012 - 01.2020
Hospitality & Service Roles (2001–2012)
Roots Restaurant • Teardrop Lounge • Rum Club • Kask • Beaker & Flask
01.2001 - 10.2012
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