DAVID SKERRET
Hialeah,FL
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
17
17
years of professional experience
Work History
Store Manager
Lumber Liquidators
Miami Gardens, FL
01.2019 - Current
- Store Manager responsible for the day-to-day operations and overall success of a specific retail location. They act as the primary link between corporate strategy and front-line execution, ensuring the store remains profitable, well-staffed, and customer-focused. Store sales for 2025 $1.2 million
- Oversaw daily store operations, ensuring exceptional customer service and satisfaction.
- Managed inventory levels, implementing efficient stock management practices to reduce shrinkage.
- Trained and mentored team members, fostering a collaborative work environment and enhancing performance.
- Developed sales strategies, driving revenue growth through targeted promotions and customer engagement initiatives.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for optimal results.
- Implemented operational improvements, streamlining processes that enhanced workflow efficiency and productivity.
Retail Store Manager
Dollar General
Hialeah gardens, FL
01.2017 - 01.2019
- Led daily store operations, ensuring efficient workflow and high customer satisfaction.
- Managed inventory levels, implementing effective replenishment strategies to minimize stockouts.
- Developed team members through training programs, enhancing staff performance and productivity.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue.
- Established strong community relationships, promoting store events and increasing local engagement.
- Oversaw compliance with safety standards and company policies, fostering a safe shopping environment.
- Implemented visual merchandising standards, improving product presentation and customer experience.
- Coordinated promotional activities, driving foot traffic and boosting sales during key seasons.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
Retail Store Manager
RadioShack
Weston, FL
01.2012 - 01.2017
- Store-based executive who oversees all aspects of retail operations including sales, profit and loss, merchandising, customer service, inventory management, personnel management, payroll, and banking.
- Directly manage teams of 2 to 8 associates and coach them on effective sales methods that build loyalty.
- Recognized by senior leadership as a “store turnaround specialist” which has resulted in 4 subsequent promotions to higher volume locations; every store managed has become #1 for sales in the district.
- Store metrics for customer satisfaction, asset shrink, and staff turnover are the best district-wide.
- Recruitment and training efforts have led to 3 sales associates receiving promotions to store manager.
- Multi-unit retailer of consumer electronics and wireless products and services
Asset Protection Specialist
Wal-Mart Stores
Port Richey, FL
01.2009 - 01.2012
- Lead store associate tasked with executing asset protection and safety functions. Controlled the loss of merchandise and increased store profitability by detecting, deterring, and resolving criminal activities.
- Recognized by senior management as the #1 asset protection specialist in the region for 2 consecutive years following the recovery of merchandise with total value equivalent to 1.5x annual salary.
- Designated regional asset protection trainer for new hires. 2 mentees received promotions to manager.
- Voted employee of the month on multiple occasions during tenure.
- Largest big-box retailer in the world
- Conducted regular audits to identify and mitigate potential theft risks.
- Developed and implemented loss prevention strategies to enhance security measures.
- Collaborated with law enforcement to investigate theft incidents effectively.
- Trained staff on safety protocols and emergency response procedures.
- Analyzed inventory discrepancies to determine root causes of loss events.
- Monitored surveillance systems to detect suspicious activities in real-time.
- Led investigations into internal theft, ensuring thorough documentation of findings.
- Facilitated workshops focused on fostering a culture of compliance and awareness among employees.
- Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
Education
Diploma -
Flushing High School
Flushing, NYSkills
- Bilingual, fluent in English and Spanish
- Computing, MS Office, Word, Excel, PowerPoint
- P&L, project management, operations management, process development
- Staff recruitment, training, motivation, and discipline
- Ability to think quickly, make decisions, and solve problems
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Staff supervision
- Store displays
- Policies and procedures
- Supply ordering
- Leadership development
Languages
English
Native or Bilingual
Timeline
Store Manager
Lumber Liquidators
01.2019 - Current
Retail Store Manager
Dollar General
01.2017 - 01.2019
Retail Store Manager
RadioShack
01.2012 - 01.2017
Asset Protection Specialist
Wal-Mart Stores
01.2009 - 01.2012
Diploma -
Flushing High School
Training
- Retail Manager Trainee program, RadioShack.
- Asset Protection Associate program, Wal-mart.