Summary
Overview
Work History
Education
Skills
Timeline
Generic

Florencia Lopez

Cape Coral

Summary

Innovative, high energy and motivated individual with 6+ years of experience in customer service. Recognized for the ability of being bilingual, providing outstanding customer service, boosting sales, persuasion, and team bonding. Experience managing team, trained employees.

Overview

6
6
years of professional experience

Work History

Store Manager

USA wireless at&t
11.2019 - 06.2024
  • As the store manager at AT&T, my primary focus is ensuring our customers receive exceptional service and support
  • I lead a dedicated team of sales professionals committed to understanding and meeting our customers' communication needs with the latest in wireless technology and services
  • By fostering a positive and engaging store environment, we aim to provide personalized solutions that enhance our customers' connectivity experiences
  • Our goal is to make every visit a satisfying and seamless experience, reinforcing AT&T's reputation for reliability and innovation

Host/Cashier

Cubavana Cafe
01.2019 - 11.2019
  • As a host/cashier, my role was to warmly welcome guests and ensure their dining experience starts on a positive note
  • I managed reservations, coordinated seating, and handled transactions efficiently, providing friendly and prompt service
  • I aimed to create a pleasant and organized atmosphere that enhanced the overall customer experience

Cosmetic Product Seller

Adrianas Beauty Supply
05.2018 - 09.2018
  • As a cosmetic product seller, I helped customers find the best beauty solutions tailored to their unique needs and preferences
  • I provided expert advice on skincare, makeup, and beauty routines, ensuring customers feel confident in their choices

Education

High School Diploma - undefined

US International Christian Academy
Miami, FL
03.2024

Skills

  • Bilingual (Fluent Spanish and English)
  • Effective leadership
  • Excellent communication
  • Sales techniques
  • Friendly, positive attitude
  • Multitasker

Timeline

Store Manager

USA wireless at&t
11.2019 - 06.2024

Host/Cashier

Cubavana Cafe
01.2019 - 11.2019

Cosmetic Product Seller

Adrianas Beauty Supply
05.2018 - 09.2018

High School Diploma - undefined

US International Christian Academy
Florencia Lopez