David Smith
Lake Worth
Summary
Dedicated Customer Service Representative with a strong focus on problem-solving, teamwork, and attention to detail. Proven ability to enhance service efficiency and ensure customer satisfaction.
Overview
8
8
years of professional experience
Work History
Customer Service Representative/Site Supervisor
D&RS Artistic Finishes
Baltimore, MD/ West Palm Beach,FL
02.2018 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders accurately, ensuring timely delivery and customer satisfaction.
- Maintained detailed records of customer interactions in CRM system for improved service tracking.
- Collaborated with team members to streamline workflows and enhance service efficiency.
Head Bartender/ Server
Racks Fishouse & Oyster Bar
5 SE 2nd Ave, Delray Beach, FL 33444
08.2019 - 05.2025
- Supervised daily bar operations, ensuring smooth workflow and exceptional customer service.
- Trained and mentored junior bartenders, enhancing skills and promoting teamwork.
- Developed innovative cocktail menus, incorporating seasonal ingredients and local flavors.
- Managed inventory levels, optimizing stock control and minimizing waste.
Education
High School Diploma -
Mount St, Joesph
Baltimore, MD04-2000
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Head Bartender/ Server
Racks Fishouse & Oyster Bar
08.2019 - 05.2025
Customer Service Representative/Site Supervisor
D&RS Artistic Finishes
02.2018 - Current
High School Diploma -
Mount St, Joesph