David Stephens
Farmersville,TX
Summary
Results-driven Area Leader with expertise in team management and operational oversight. Established effective communication channels that enhance collaboration and problem-solving, driving productivity improvements. Implemented strategies that streamlined processes and increased efficiency, contributing to organizational success.
Overview
23
23
years of professional experience
Work History
Area Leader
Valet Living
Plano, Texas
08.2019 - 09.2026
- Oversaw daily operations across multiple residential properties.
- Trained and mentored team members on service standards.
- Resolved customer concerns promptly and professionally.
- Managed communication between clients and onsite teams effectively.
Party boat captain
New Huck Finn
09.2003 - 06.2019
- Navigated vessels through various waterways ensuring passenger safety and comfort.
- Managed daily operations including crew assignments and vessel maintenance schedules.
- Conducted safety briefings for passengers before each voyage to enhance awareness.
- Trained new crew members on safety procedures and operational protocols onboard.
- Responded to emergencies swiftly, implementing safety measures to protect passengers and crew.
- Maintained accurate logs of navigation, weather conditions, and incidents during trips.
- Conducted emergency drills on a regular basis to ensure crew members were prepared for unexpected events at sea.
Education
Cardinal Newman Highschool
Santa Rosa, CASkills
- Operations management
- Customer relationship management
- Team leadership
- Employee training
- Conflict resolution
Timeline
Area Leader
Valet Living
08.2019 - 09.2026
Party boat captain
New Huck Finn
09.2003 - 06.2019
Cardinal Newman Highschool