David Talamantez
San Antonio,Texas
Summary
Respected leader, able to train and manage diverse teams to deliver peak performance. Trusted professional dedicated to quality patient care. Licensed pharmacy technician with 15 years of experience providing top-notch pharmacy services. Exceptional interpersonal skills, with a history of establishing positive relationships with customers, pharmaceutical representatives, medical professionals, health care organizations, and insurance providers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
UHS Robert B Green
SAN ANTONIO, TX
01.2024 - Current
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Prepared packaging and labels for prescriptions
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed time efficiently in order to complete all tasks within deadlines.
- Complete Parata tasks
- Prepare mail out prescriptions
- Use appropriate accumulators in billing
Pharmacy Technician
HEB Pharmacy
San Antonio, TX
02.2023 - 10.2023
- Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist.
- Oversee claims processing for third-party program prescriptions
- Answered phones and provided support for all queries not requiring direct pharmacist intervention
- Translate Prescriptions
- Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare
- Maintained records regarding requested prescriptions
- Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
- Followed and maintained pharmacy protocols and standards
- Prepared orders for delivery to patients
- Updated and maintained patient records
- Maintained accurate inventory of medications and supplies
- Completed additional tasks as requested by pharmacists
- Input and process prescriptions
- Provide customer service
- Excel store goals
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Pharmacy Technician
Walmart
San Antonio, TX
05.2018 - 09.2023
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Oversee a team of 6 pharmacy technicians, coordinate staffing and scheduling, provide training
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician (PRN)
World Wide Clinical Trials
11.2017 - 03.2023
Pharmacy Technician
CVS Pharmacy
06.2015 - 02.2023
Pharmacy Technician (PRN)
Baptist Hospital
10.2022 - 01.2023
Education
High School Diploma -
Pleasanton High School
Pleasanton, Texas05.2023
in Pharmacy -
Kaplan College
San Antonio02.2010
Skills
- Pharmacy inventory optimization
- Medicare processing
- Team development
- Medication list management
- Records management
- Prior authorization coordination
- Drug safety compliance
- Immunization administration
- Omnicell operation
- Parata systems
- Insurance billing expertise
- HIPAA compliance
- Point of sale systems
- Customer issue resolution
- Pharmacy records management
- Team collaboration skills
- Workflow optimization strategies
- Patient confidentiality practices
- Analytical thinking
- Task prioritization techniques
- Organizational skills
- Verbal communication proficiency
Certification
- Pharmacy Technician Certification, PTCB, 10018235
- Pharmacy Technician, Texas State Board of Pharmacy, 190742
Accomplishments
- EMPLOYEE OF THE MONTH 08/02/24
- 5 STAR REVIEW 08/2024
- EXCELLENT TEAM WORK AWARD 07/26/24
- EXCELLENT TEAM WORK AWARD 09/20/24
References
GRISELDA TAMEZ RPH - (210) 412-3031
SAMANTHA AGUADO RPH (210) 473-2380
FIONA TRAN RPH - (916) 896-6305
MONICA MARTINEZ RPH - (210) 643-5618
CRYSTAL MARTINEZ RPHT (210) 636-4518
Timeline
Pharmacy Technician
UHS Robert B Green
01.2024 - Current
Pharmacy Technician
HEB Pharmacy
02.2023 - 10.2023
Pharmacy Technician (PRN)
Baptist Hospital
10.2022 - 01.2023
Pharmacy Technician
Walmart
05.2018 - 09.2023
Pharmacy Technician (PRN)
World Wide Clinical Trials
11.2017 - 03.2023
Pharmacy Technician
CVS Pharmacy
06.2015 - 02.2023
High School Diploma -
Pleasanton High School
in Pharmacy -
Kaplan College
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