David Tyree

ServiceTitan

05.2017 - 08.2024

Led Multiple Client Implementations: Managed up to 15 simultaneous small to mid-sized implementations for pest control, lawn, and pool service companies, ensuring timely and successful software deployment.
Conducted Customized Training Sessions: Delivered personalized webinar-style trainings to field service companies, tailoring sessions to address specific client needs and promote effective system utilization.
Coordinated Data Migration Processes: Oversaw data imports from previous software systems, validating accuracy and ensuring seamless transition without data loss or discrepancies.
Developed Client-Specific Best Practices: Assessed individual client requirements to determine optimal system configurations, enhancing operational efficiency and maximizing the benefits of FieldRoutes software.
Provided Post-Implementation Support: Offered dedicated support for 2-4 weeks post-implementation, addressing any issues and ensuring clients' smooth adaptation to the new system.
Collaborated Across Departments: Worked closely with sales, support, and technical teams to align project objectives, address client concerns, and ensure cohesive implementation strategies.
Enhanced Client Relationship Management: Maintained exceptional relationship management skills, leading to increased client satisfaction and long-term partnerships.