David Wendt
Massapequa Park
Summary
Experienced General Manager with a strong foundation in financial management, strategic planning, and client relations. Skilled in analyzing business performance, managing budgets, and driving profitability—key competencies that align with financial services. Adept at leading teams, optimizing operations, and delivering tailored solutions to meet customer needs. A results-oriented professional with a keen ability to assess risk, identify growth opportunities, and build lasting relationships—ready to apply these skills in a finance-focused role at UBS.
Overview
16
16
years of professional experience
Work History
General Manager
Bren Hop Inc DBA IHOP
04.2021 - Current
- Led restaurant operations and managed a team of 41 employees
- Oversaw scheduling, payroll, and staffing to ensure optimal staffing levels and efficient use of resources
- Maintained high standards of customer service and ensured guest satisfaction through effective communication and problem-solving
- Developed and maintained custom P&L sheets for weekly, period, and quarterly analysis
- Improved overall restaurant management oversight by introducing 3rd party software, Rosnet, and utilizing it to run a more efficient operation
- Conducted regular training sessions to ensure that all staff members are knowledgeable about the menu, products, and services offered
- Developed and implemented operational strategies to improve efficiency, reduce waste, and increase profitability
- Monitored and controlled costs, including food, labor, and other expenses, to meet financial targets and budget goals
- Worked closely with the kitchen staff to ensure timely and accurate preparation of food items and adherence to quality standards
- Implemented safety and sanitation protocols to maintain a clean, safe, and healthy work environment
- Managed inventory and ordering of supplies and products to maintain adequate levels of stock and avoid shortages
- Conducted performance evaluations and provided feedback to staff members to promote professional growth and development
General Manager
Sunshine Restaurant Partners DBA IHOP
07.2019 - 03.2021
- Led 3 restaurants to positive comp sales on a consistent basis
- Introduced new methods, practices, and systems to reduce turnaround time
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
- Developed and implemented strategies to increase sales and profitability
- Reported issues to higher management with great detail
Assistant Manager
Bren Hop Inc DBA IHOP
10.2010 - 06.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Mentored team members to enhance professional development and accountability in workplace
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Supervised day-to-day operations to meet performance, quality and service expectations
Corporate Bartending Trainer
Applebee's
09.2008 - 09.2010
- Developed training programs to meet company objectives
- Monitored employee progress and gave feedback to management and additional training requirements
- Improved organizational efficiency and control costs by educating numerous employees on resource and time management
- Collaborated with management to identify company training needs and scheduling
Education
Full Stack Software Development Certification -
New Jersey Institute of Technology
Newark, NJ10.2022
Skills
- Team Leadership
- Effective Communication
- Operational Excellence
- Customer Service
- Financial Analysis
- Expertise in Technology
- Workforce Development
- Analytical Problem Solving
- Long-Term Planning Expertise
- Responsive to New Challenges
Timeline
General Manager
Bren Hop Inc DBA IHOP
04.2021 - Current
General Manager
Sunshine Restaurant Partners DBA IHOP
07.2019 - 03.2021
Assistant Manager
Bren Hop Inc DBA IHOP
10.2010 - 06.2019
Corporate Bartending Trainer
Applebee's
09.2008 - 09.2010
Full Stack Software Development Certification -
New Jersey Institute of Technology
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