Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

David Wigley

Marietta,GA

Summary

Skilled Computer Technician with a proven track record at TechAdvanced Computer, adept at issue diagnosis and resolution, and providing exceptional help desk assistance. Expert in server installations and network security, I have significantly enhanced system efficiency and customer satisfaction. My approach combines technical proficiency with strong interpersonal skills, ensuring client needs are met with precision and care. Highly-qualified

Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Computer Technician

Treasure Coast Newspapers
Port St. Lucie, FL
01.2003 - 10.2009
  • Diagnosed issues with existing computer systems and identified solutions to resolve them.
  • Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
  • Assessed customer needs and provided advice on appropriate products or services.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Resolved customer complaints regarding the performance of their computers or other devices.

Computer Technician

TechAdvanced Computer
Pensacola, FL
02.1997 - 08.2002
  • Diagnosed issues with existing computer systems and identified solutions to resolve them.
  • Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
  • Assessed customer needs and provided advice on appropriate products or services.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Built custom PCs based on customers' specifications using various components from different manufacturers.
  • Resolved customer complaints regarding the performance of their computers or other devices.
  • Diagnosed and resolved hardware and software issues efficiently.
  • Troubleshot complex technical problems related to hardware components, operating systems and applications.

Computer Technician & Sales Associate

Walmart
Pensacola, FL
08.1991 - 11.1997
  • Performed basic network troubleshooting and maintenance activities.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Prepared merchandise for purchase or rental.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Computed purchases and received and processed cash or credit payment.

Night Maintenance Manager

Hardee's Restaurant
Pensacola, FL
06.1990 - 07.1991
  • Monitored the performance of all equipment to ensure proper functioning.
  • Developed preventive maintenance procedures for all machines used in production.
  • Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.

Computer Programmer

Lanham Inc Bakery Division
Atlanta, GA
03.1986 - 06.1990
  • Resolved technical issues related to programming languages or operating systems.
  • Created detailed documentation of the programming process.
  • Developed computer programs to automate data processing tasks.
  • Tested and debugged existing programs for accuracy and functionality.
  • Analyzed user requirements and designed program solutions.

Education

High School Diploma -

Pensacola Junior College
Pensacola, FL

DeVry Education
Atlanta, GA

Skills

  • Issue diagnosis and resolution
  • Help desk assistance
  • Network security measures
  • Server installations
  • Computer configurations
  • Peripheral device installation

Affiliations

Proficient Windows & Servers Microsoft word & Excel

Excepional Ability to Interact Effectively with coustomers and co-workers Highly Orgsnized Detail Oriented Self-Motivated

Certification

A+ Certified

Ibm Business Partner

Okidata Printer

HP Authorized

Compaq Certified

Languages

English
Professional

References

References available upon request.

Timeline

Computer Technician

Treasure Coast Newspapers
01.2003 - 10.2009

Computer Technician

TechAdvanced Computer
02.1997 - 08.2002

Computer Technician & Sales Associate

Walmart
08.1991 - 11.1997

Night Maintenance Manager

Hardee's Restaurant
06.1990 - 07.1991

Computer Programmer

Lanham Inc Bakery Division
03.1986 - 06.1990

High School Diploma -

Pensacola Junior College

DeVry Education

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David Wigley