Summary
Work History
Education
Skills
Timeline
David Williams

David Williams

Boston,MA

Summary

Dynamic Security and Parking Supervisor with extensive experience at LAZ Parking, excelling in traffic coordination and incident reporting. Proven ability to enhance safety procedures and optimize parking management, ensuring a secure environment for patrons. Recognized for leadership and effective communication skills, contributing to a streamlined operation and improved customer satisfaction.

Work History

Security and Parking Supervisor

LAZ Parking
03.2024 - Current
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Directed patrons to designated parking spaces.
  • Assisted with parking lot security to deter theft and other criminal activities in parking lots.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Enhanced customer satisfaction with timely and courteous assistance in locating available parking spaces.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.

Crowd Controller

LAZ Parking
03.2024 - Current
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Closed and securely locked gates and doors at end of each event.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Sustained open lines of communication between venue staff members to ensure seamless coordination during events.
  • Calmly handled emergency situations, providing clear instructions to attendees and coordinating with first responders as needed.
  • Safeguarded event premises through diligent observation and rapid response to potential issues.
  • Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
  • Navigated challenging situations involving disruptive individuals effectively without escalating tensions or compromising guest enjoyment.

Flagger

LAZ Parking
03.2024 - Current
  • Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
  • Accustomed to nighttime flagging in high traffic areas.

Ticket Taker

LAZ Parking
03.2024 - Current
  • Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
  • Maintained accurate records of attendance by diligently scanning tickets at the entrance.
  • Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.

Education

Bachelor - General Studies

Boston University, Boston, MA
05.1996

Skills

  • Safety procedures
  • Parking management
  • Incident reporting
  • Traffic coordination
  • Team player attitude
  • Strong attention to detail
  • Reliability and punctuality
  • Conflict management
  • Conflict resolution techniques

Timeline

Security and Parking Supervisor - LAZ Parking
03.2024 - Current
Crowd Controller - LAZ Parking
03.2024 - Current
Flagger - LAZ Parking
03.2024 - Current
Ticket Taker - LAZ Parking
03.2024 - Current
Boston University - Bachelor, General Studies
David Williams