Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Wirtala

South Lake Tahoe,CA

Summary

I'm reliable, articulate, loyal and have a strong commitment to meeting both the customer's needs and my employer's expectations. Additionally, I am well traveled and able to to bring a diverse set of experiences to any new endeavor.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Server

The Grove at Camp Richardson
07.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bartender/First Mate

Tahoe Cruises
12.2023 - 07.2024

Tended bar and assisted the captain in matters of passenger safety and ship maintenance and cleanliness, often in challenging lake conditions.

  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender/Server

Dead Eye Dick's
05.2016 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server/Bartender

Shoal Creek Saloon
02.2014 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Salmon Cook

Taku Glacier Lodge
05.2012 - 10.2013

Duties included the ordering, receiving, filleting and grilling of wild Alaskan king salmon. Additional responsibilities included property maintenance, bear control and general guest assistance.

Server/Bartender/Onboard Manager

ESS (Alaska Railroad)
05.2004 - 10.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Carroll High School
Southlake, TX
05-1993

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • RBS Certified
  • Fluent in Toast, Clover, Cake, POSItouch, Aloha and Micros POS Systems.

Timeline

Server

The Grove at Camp Richardson
07.2024 - 10.2024

Bartender/First Mate

Tahoe Cruises
12.2023 - 07.2024

Bartender/Server

Dead Eye Dick's
05.2016 - 10.2023

Server/Bartender

Shoal Creek Saloon
02.2014 - 05.2019

Salmon Cook

Taku Glacier Lodge
05.2012 - 10.2013

Server/Bartender/Onboard Manager

ESS (Alaska Railroad)
05.2004 - 10.2011

High School Diploma -

Carroll High School
David Wirtala