David E. Delao
Cypress,Tx
Summary
To obtain a challenging management position utilizing my background and professional skill in food and beverage operations. Experienced in all phases of food & beverage service operations Exceptional knowledge in menu planning, recipes, catering, budgets and inventory control. Extensive back round in recruiting, hiring, and supervising personnel Effectively use time and resources; consider efficiency, planning accountability And high customer service very important.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager
Big City Wings
Houston, TX
04.2023 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Harris County BBQ
Houston, TX
08.2014 - 04.2023
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
General Manager
Ramrock LLC, Spanky’s Pizza/Gabby’s BBQ
Houston, TX
05.1997 - 07.2014
- Responsible for all aspects of the operations, Catering, Menu planning, purchasing, inventory control, hiring, training, payroll and maintenance
- Effectively established and met time schedules and budgets
- Provided high customer service standards and accountability.
Education
Hotel, Motel, And Restaurant Management
Houston Community College
Houston, TXSkills
- Customer experiences
- Staff training
- Profit and loss accountability
- Budgeting and cost control strategies
- Customer retention
- Calm under pressure
- Employee scheduling
- Problem resolution
- Operations management
- Team player
References
References
Available upon request
Certification
ServSafe Manager Certification
TABC Certification
Timeline
General Manager
Big City Wings
04.2023 - Current
General Manager
Harris County BBQ
08.2014 - 04.2023
General Manager
Ramrock LLC, Spanky’s Pizza/Gabby’s BBQ
05.1997 - 07.2014
Hotel, Motel, And Restaurant Management
Houston Community College