David Rosner
Richmond,Virginia
Summary
A hardworking and upbeat job seeker with over 6 years of experience in the hospitality industry with an eagerness to expand knowledge and grow in the hotel industry.
Overview
6
6
years of professional experience
Work History
VIP Server/Host
Ember Music
07.2023 - Current
- Greeted 100+ concertgoers per event with enthusiasm and professionalism
- Utilized multitasking abilities to manage multiple tables simultaneously while maintaining excellent service levels.
- Enhanced customer satisfaction by providing efficient and attentive VIP service for up to 50 customers per event.
- Increased venue revenue by upselling premium menu items and promoting special events.
Server/Assistant Manager
Siam Paragon Thai Cuisine
06.2018 - 07.2023
- Managed teams of three to five workers during peak hours to effectively serve 50+ clients
- Enhanced customer satisfaction by addressing concerns and providing personalized solutions.
- Transformed 5 new trainees into competent workers
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
Back Market Student Ambassador
Fuse Marketing Remote
02.2023 - 04.2023
- Communicated with Back Market to align creative visions with corporate goals
- Filmed and edited 5 distinct Instagram Reels over the course of 3 months
- Utilized Instagram highlights to update followers on events and keep records of reels
- Reached 1,500-2,000 accounts on each Instagram Reel
Education
Bachelor of Science - Business Administration and Management
Virginia Commonwealth University
Richmond, VA12.2023
Advanced Diploma -
James River High School
Midlothian, VA05.2019
Skills
- Technical: Excel Spreadsheets, Microsoft Word, Social Media, Point of Sale Systems
- General: Customer Service, Event Management, Adaptable, Time Management, Multitasking, Problem Solving, Conflict Resolution, Attention to Detail
- Languages: English
Timeline
VIP Server/Host
Ember Music
07.2023 - Current
Back Market Student Ambassador
Fuse Marketing Remote
02.2023 - 04.2023
Server/Assistant Manager
Siam Paragon Thai Cuisine
06.2018 - 07.2023
Bachelor of Science - Business Administration and Management
Virginia Commonwealth University
Advanced Diploma -
James River High School
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