David “Ryan” Walley
Newcastle,OK
Summary
Dynamic sales professional with proven expertise in relationship building and customer service, honed at Mathis Brothers and other retail environments. Excelled in leveraging active listening and sales process skills to boost customer satisfaction and drive sales. Achieved significant sales goals by fostering customer loyalty and utilizing effective relationship selling techniques.
Overview
4
4
years of professional experience
Work History
Salesperson
Mathis Brothers
Norman, OK
08.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained current knowledge of evolving changes in marketplace.
Retail Sales Associate
Shoe Carnival
Palm Bay, FL
04.2021 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Copy and Print Associate
Office Depot Inc
Palm Bay, FL
10.2020 - 04.2021
- Streamlined workflow for increased productivity by organizing and prioritizing print projects.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
Education
Associate Of Arts - General Studies
Eastern Florida State College
Melbourne, FLSkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Sales process
- Product description
- Active listening
- Relationship selling
Timeline
Salesperson
Mathis Brothers
08.2022 - Current
Retail Sales Associate
Shoe Carnival
04.2021 - 07.2022
Copy and Print Associate
Office Depot Inc
10.2020 - 04.2021
Associate Of Arts - General Studies
Eastern Florida State College