Motivated employee with a strong work ethic and adaptability. Excels at working independently, mastering new skills quickly, multitasking, and managing time effectively. Committed to delivering exceptional customer experiences.
Overview
2
2
years of professional experience
Work History
Service Coordinator
Discount Tire
Clearlake, Texas
12.2022 - Current
Provided customer service to ensure client satisfaction.
Handled incoming calls and inquiries from customers regarding services offered.
Researched, identified and resolved customer complaints in a timely manner.
Monitored staff performance and provided feedback on areas of improvement needed.
Managed inventory levels of parts used in servicing equipment.
Provided timely feedback to management on service failures and customer concerns.
Followed up with technicians and managers to receive and communicate status updates.
Sales Apprentice
Discount tire
Clearlake, Texas
12.2022 - Current
Utilized strong communication skills to efficiently interact with customers and provide technical advice.
Developed effective relationships with customers, vendors, partners, and staff.
Educated customers about products and services offered by the company.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.