Davin Orness

• Efficient in addressing guest-provided issues, allowing for quick, enjoyable returns and transactions.

•Streamlined tasks in which other departments coordinated with me, to make the work day smoother for everyone in the store.

•Exceptional with de-escalation tactics, I rarely leave customers dissatisfied with my service or efforts.

•Have assisted in training team members, sharing the little tips that allow for efficiency, and what guests look for in quality experiences.

• I have helped foster a great work environment where we practice camaraderie - not just teamwork.

•Participated in plenty of training to continuously improve knowledge of store policy, trends and overall enhancing my professionalism.

• Monitored swimming areas to ensure safety of campers and staff
• Administered first aid and CPR in emergency situations
• Collaborated with camp counselors to facilitate aquatic activities
• Enforced pool rules and regulations to maintain order and safety
• Improved incident reporting processes for enhanced communication
• Provided friendly customer service to guests and addressed concerns.

• Conducted routine safety drills and emergency response training
• Upheld hygiene standards in pool and surrounding area, including balancing the pools acidity, PH, and chlorine levels.
• Assisted swimmers or guests in distress using appropriate rescue techniques based on individual needs and nuances.
• Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
• Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
• Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
• Collaborated closely with management to identify areas for improvement within the lifeguarding program.

• Instructed lifeguarding techniques to enhance student competency and safety awareness.
• Evaluated student performance, providing constructive feedback to ensure skill mastery.
• Conducted regular assessments of training programs, driving continuous improvement in curriculum effectiveness.
• Tested different teaching tactics to see what sticks best in class, optimizing for best results.
• Mentored students if asked for one on one help, giving real examples with real advice, doing the best I can to ensure my students pass.
• Promoted water safety awareness in the community through informative presentations and events.
• Ensured timely incident reporting to management, contributing to improved risk assessments and mitigation strategies.