Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DaVine A. Jones

Willingboro,NJ

Summary

Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

Serenity Hospice Services
11.2019 - 08.2023
  • Guiding the patient through pre-encounter and pre-certification activities i.e., reservation process, financial counseling, insurance verification.
  • Performing accurate, efficient, and timely scheduling of all reservations into the EPIC information systems.
  • Able to work with frequent interruptions, as well as enjoy interacting with patients and coworkers in a busy customer service environment.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Generated reports and tracked data to monitor operational priorities and scheduling.

Registrar

St. Francis
03.2017 - 11.2019
  • Register patients for procedures or students for classes
  • Enter detailed patient or student data into computer systems
  • Manage, Process, and enter data from extensively detailed paperwork
  • Check in patients and students for appointments
  • Generate and prepare reports based on requested data for administrative, institutional, patient or student use
  • Ensure that student or patient records are kept complete and organized.
  • Greeted every guest with personable approach and provided knowledgeable service.

Education

DIPLOMA -

Willingboro High School
Willingboro, NJ
06.2016

Skills

  • Strategic Planning
  • Patient Registration
  • Administration and Operations
  • Service Scheduling
  • Calendar Coordination
  • Medical Terminology
  • Leadership and Change Management
  • Conflict Resolution
  • Valiant Scheduling Program
  • Insurance Verification
  • Daily Timekeeping

Certification

  • CHHA - Certified Home Health Aide

Timeline

Scheduling Coordinator

Serenity Hospice Services
11.2019 - 08.2023

Registrar

St. Francis
03.2017 - 11.2019

DIPLOMA -

Willingboro High School

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