Davit Win Cill Pame
6950 24TH AVE SW, SEATTLE,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Passenger Service Agent
EVA Air
11.2023 - 07.2024
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
DELIVERY
AMAZON AND UBER
05.2021 - 10.2023
- Knowledge of local roads and routes. Strong time management to ensure timely deliveries Ability to work independently Meet a lot of customers everyday Customer service
- Achieved high on-time delivery rates through careful route planning and time management skills.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries.
- Supported fellow team members during busy periods by assisting with additional deliveries when necessary.
CUSTOMER SERVICE
GINGER PALACE RESTAURANT
10.2018 - 06.2021
- Described product and service details to customers to provide information on benefits and advantages.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Cash managing, Customer Service
- Cleaning
Education
Associate of Science - COMPUTER SCIENCE
Highline College
Seattle, WA06.2026
Skills
Passenger Assistance
Baggage handling
Strong Organization
Computer Terminal Operations
Multitasking and organization skills
Attention to detail and accuracy
Fluent in Vietnamese
Strong Problem solving
Customer service in years with Uber Eats, Amazon Delivery and Restaurants
Languages
Vietnamese
Professional Working
Timeline
Passenger Service Agent
EVA Air
11.2023 - 07.2024
DELIVERY
AMAZON AND UBER
05.2021 - 10.2023
CUSTOMER SERVICE
GINGER PALACE RESTAURANT
10.2018 - 06.2021
Associate of Science - COMPUTER SCIENCE
Highline College
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