Davoderick Roberts
Cedar Hill,TX
Summary
Driven professional with a proven track record in customer service and teamwork, honed at Elite Sportswear and Sonic. Excelled in enhancing customer satisfaction through effective problem-solving and time management. Skilled in utilizing upselling techniques to boost revenue, demonstrating a strong blend of interpersonal and strategic sales skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Elite Sportswear
12.2023 - 07.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Car Hopper
Sonic
10.2022 - 10.2023
- Operated headset communication system to take orders quickly and accurately from customers.
- Boosted revenue with upselling techniques, suggesting additional menu items or special promotions to customers.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Balanced orders on trays weighing over Number lbs and delivered them to cars.
Education
Mansfield Lakeridge
Mansfield, TXSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Elite Sportswear
12.2023 - 07.2024
Car Hopper
Sonic
10.2022 - 10.2023
Mansfield Lakeridge
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