Da'Vontay Dyson
Orange,CA
Summary
Resourceful [Job Title] achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.
Overview
14
14
years of professional experience
Work History
Route Manager
William Jay Catering
11.2018 - Current
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Visited customers and customer sites to evaluate and resolve safety issues.
Relief Driver
Flowers Foods
03.2016 - 02.2018
- Inspected and loaded delivery trucks and picked up customer returns.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Operated delivery vehicles safely and efficiently.
- Stocked shelves and loaded orders to prepare deliveries.
Restaurant Server
Islands Fine Burgers and Drinks
05.2011 - 09.2016
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate of Arts - Music
Institute of Studio Audio Engineering
Los Angeles, CA01-2016
Skills
- Route coordination
- Vehicle maintenance
- Fleet management
- Customer consultation
- Route optimization
- Strategy development
- Promotional planning
- Market research
- Staff training
- Warehouse oversight
- Driver monitoring
- Shipping and receiving
- Operations management
Timeline
Route Manager
William Jay Catering
11.2018 - Current
Relief Driver
Flowers Foods
03.2016 - 02.2018
Restaurant Server
Islands Fine Burgers and Drinks
05.2011 - 09.2016
Associate of Arts - Music
Institute of Studio Audio Engineering
Similar Profiles
Ponnarasu KPonnarasu K
Merchandising Executive at Jay Jay Mills India Pvt LtdMerchandising Executive at Jay Jay Mills India Pvt Ltd
Supuni SenadeeraSupuni Senadeera
Civil Engineer at Jay Jay Mills Lanka (Pvt) LtdCivil Engineer at Jay Jay Mills Lanka (Pvt) Ltd
Teruki TanakaTeruki Tanaka
Tour Guide at JAY & JAY PTY LTDTour Guide at JAY & JAY PTY LTD