Davyn Costa
Chico,CA
Summary
Dynamic professional with a proven track record in intelligence gathering and loss prevention, honed during my tenure with the US Army. Expert in leveraging teamwork and collaboration to achieve strategic goals. Recognized for enhancing security measures and conducting thorough risk analysis, significantly contributing to mission success and operational efficiency. Talented Specialist Intelligence Analyst with excellent attention to detail and systematic approach. Bringing over 3 years of experience with the United States Army. Specializing in HUMINT. Held an active top security clearance/sensitive compartmented information with polygraph. Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid TS/SCI clearance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Sales Associate
The Home Depot Inc
05.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Communication with customers professionally and proactively to provide product information and advice.
- Utilized customer feedback to improve services and apply best practices.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
Safety and Security
US Army Fort Riley
12.2018 - 01.2021
- Maintained building safety and security when opening and closing facility.
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Documented safety and security incidents using preset guidelines and methods.
- Implemented effective strategies to maintain safety and security of canines and general public.
- Monitored safety and security of weapons, technology and equipment used by nation's enemies.
- Reported safety and security hazards to adhere to company and personnel policies and procedures.
- Applied shortage control best practices by conducting bag and package checks and enforcing safety and security standards.
- Verified packages met safety and security standards to reduce damage or errors in transit.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Promoted safety and security by providing consistent armed security for diverse events.
- Followed safety and security policies and procedures to reduce hazards and incidents.
- Maintained clean, neat and safe worksites to promote safety and customer satisfaction.
- Monitored facility security for guest and personnel safety.
- Monitored areas for security issues and safety hazards.
- Managed Top Secret information
Military Intelligence Analyst
US Army
10.2017 - 01.2021
- Created useful and timely intelligence products to support field operations.
- Produced multi-source intelligence reports and products for different agency customers.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
- Conducted detailed data analysis to identify patterns and trends in complex datasets.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Managed weapon handling, delivery, and shipping systems.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained required level of proficiency in use of firearms.
- Trained in small arms, anti-armor and indirect fire weapons.
- Gave individual evaluations based on fitness and combat readiness.
Education
High School Diploma -
Manteca High School
Manteca, CA05.2014
Skills
- Loss Prevention
- Independent judgement
- Teamwork and Collaboration
- Flexible Schedule
- Information Security
- Threat Assessment
- Cultural Awareness
- Data Interpretation
- Intelligence Gathering
- Security clearance procedures
- Risk Analysis
- Listening Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of over 50 in a joint training exercise.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePaid sick leave401k matchPaid time offWork from home optionFlexible work hoursCareer advancementPersonal development programsTeam Building / Company RetreatsHealthcare benefitsTimeline
Sales Associate
The Home Depot Inc
05.2021 - Current
Safety and Security
US Army Fort Riley
12.2018 - 01.2021
Military Intelligence Analyst
US Army
10.2017 - 01.2021
High School Diploma -
Manteca High School
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