Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Hi, I’m

DaWayne Roy

4695655449
Lancaster,Tx
DaWayne Roy

Summary

Dynamic professional with a proven track record at DTLR and UNFI, United Natural Foods, enhancing customer satisfaction and streamlining warehouse operations. Excelled in relationship building and problem-solving, boosting sales through exceptional service and efficient inventory management. Achieved consistent monthly sales targets and maintained high safety standards, demonstrating strong teamwork and time management skills. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service.

Overview

1
year of professional experience
1
Certification

Work History

DTLR

Sales Associate
01.2024 - 08.2024

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

UNFI, United Natural Foods

Forklift Operator
11.2023 - 05.2024

Job overview

  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Streamlined order processing by accurately updating inventory management software.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
  • Streamlined inventory management by accurately logging movements of goods.

Education

Navarro College
Corsicana, TX

Computer And Technology

University Overview

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Listening Skills
  • Reliable and punctual
  • Excellent people skills
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building

Certification

Forklift license

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Flexible work hoursWork-life balance

Timeline

Sales Associate
DTLR
01.2024 - 08.2024
Forklift Operator
UNFI, United Natural Foods
11.2023 - 05.2024
Navarro College
Computer And Technology
DaWayne Roy4695655449