Dawayne Williams
Sealy,TEXAS
Summary
Dynamic and dedicated professional with extensive experience in customer service at Infinity Smokes. Proven ability to resolve issues and enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining accurate cash drawers, consistently ensuring operational efficiency and integrity. Committed to fostering positive customer relationships and promoting repeat business.
Overview
8
8
years of professional experience
Work History
Cashier
Infinity Smokes
Sealy, TX
02.2025 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
7-11 Convenience Store
Mission, TX
05.2024 - 12.2024
- Provided training support for new cashiers, promoting adherence to operational procedures.
- Implemented effective time management strategies during peak hours to minimize wait times.
- Resolved customer complaints tactfully, improving overall satisfaction ratings in service interactions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Taco Bell
Richmond, TX
03.2023 - 04.2024
- Prepared food items in compliance with health and safety standards.
- Operated kitchen equipment to ensure efficiency and quality in food preparation.
- Assisted in training new team members on service protocols and operational procedures.
- Maintained cleanliness of workstations to promote a safe and inviting environment.
- Collaborated with team members to streamline service during peak hours, enhancing customer satisfaction.
- Implemented best practices for food safety, contributing to improved hygiene ratings from inspections.
Seasonal Hire
Walmart
Sealy, TX
09.2021 - 02.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Sanitation Crew Member
HEB Distribution Center
San Antonio, TX
02.2021 - 10.2021
- Maintained cleanliness and sanitation standards across distribution center to ensure compliance with health regulations.
- Operated industrial cleaning equipment effectively, enhancing efficiency in maintaining facility hygiene.
- Collaborated with team members to execute daily sanitation tasks, improving overall workflow and productivity.
- Inspected areas for cleanliness and safety hazards, reporting issues promptly to management for resolution.
Cashier
Dollar Tree Stores
Sealy, TX
08.2019 - 07.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained accurate cash drawer, ensuring daily reconciliation of funds.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
- Managed inventory levels by restocking shelves and reporting low stock items to management.
Sandwich Artist
Flemming Subway
Shreveport, LA
09.2018 - 06.2019
- Prepared sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of work area to meet health and safety standards.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, tracking supplies to minimize waste and ensure stock availability.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
Education
High School Diploma -
Huntington Highschool
Shreveport, LA05.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Issue resolution
- Merchandise restocking
- Cash drawer balancing
- Attention to detail
Timeline
Cashier
Infinity Smokes
02.2025 - Current
Cashier
7-11 Convenience Store
05.2024 - 12.2024
Food Service Worker
Taco Bell
03.2023 - 04.2024
Seasonal Hire
Walmart
09.2021 - 02.2022
Sanitation Crew Member
HEB Distribution Center
02.2021 - 10.2021
Cashier
Dollar Tree Stores
08.2019 - 07.2020
Sandwich Artist
Flemming Subway
09.2018 - 06.2019
High School Diploma -
Huntington Highschool