Dawn Chisholm
Cheyenne,WY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder
Platte Hemp Co.
Cheyenne, WY
10.2023 - Current
- Managed shift operations by delegating tasks among team members in order to maximize efficiency.
- Ensured proper opening and closing procedures were followed daily.
- Assisted customers with locating and securing desired products.
- Initiated action plans to address any discrepancies or issues in the store's inventory levels.
Inventory Manager
Lw Plumbing & Heating LLC
Cheyenne, WY
06.2022 - 07.2023
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Organized and cleaned backroom and equipment to improve operations.
- Followed operational guidelines to properly unload and stock merchandise.
Plumbing Apprentice
Lw Plumbing & Heating LLC
Cheyenne, WY
06.2022 - 07.2023
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
- Assembled fittings such as elbows, tees and valves into a system.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Connected water supply lines to appliances such as dishwashers and washing machines.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Traced source of leaks in residential and commercial buildings.
- Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
- Read blueprints to determine layout of plumbing systems.
Sales Associate
Cheyenne Winnelson
Cheyenne , WY
03.2014 - 06.2022
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product returns, warranty, and credits.
Education
High School Diploma -
Cheyenne East High School
Cheyenne, WY05-2007
Some College (No Degree) - Criminal Justice
LCCC
Cheyenne, WYSkills
- Professional and Courteous
- Team Collaboration
- Self Motivative
- Customer Relationship Management
- Task Prioritization
- Time Management
- Negotiation and Conflict Resolution
- Computer Skills
- 10-Key
Certification
- Public Notary
- Solder and ProPress Copper Fitting NIBCO CERTIFICATION
References
References available upon request.
Timeline
Shift Manager/Key Holder
Platte Hemp Co.
10.2023 - Current
Inventory Manager
Lw Plumbing & Heating LLC
06.2022 - 07.2023
Plumbing Apprentice
Lw Plumbing & Heating LLC
06.2022 - 07.2023
Sales Associate
Cheyenne Winnelson
03.2014 - 06.2022
High School Diploma -
Cheyenne East High School
Some College (No Degree) - Criminal Justice
LCCC