Dawn Decker
Punta Gorda,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Peace River Cardiovascular
Port Charlotte , FL
2022.02 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
FD Roosevelt
Hyde Park, NYSkills
- Telephone Etiquette
- Front Desk Operations
- Patient Confidentiality
- Check in and Checkout Procedures
- Positive Attitude and Energetic
Timeline
Front Desk Receptionist
Peace River Cardiovascular
2022.02 - Current
High School Diploma -
FD Roosevelt
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