Dawn Edwards
Queen Anne,MD
Summary
Successful Clinical Operations Professional with 32+ years experience in the Skilled Nursing Facility Environment. Collaboration with the Clinical and Operations Teams to drive Clinical/Regulatory Outcomes, promote Center engagement and improve Patient/Family and Center satisfaction.
Overview
25
25
years of professional experience
Work History
Regional Director of Clinical Operations
CommuniCare Health Services
Linthicum Heights, MD
06.2021 - Current
- Performed Clinical System Assessment/Improvement to ensure compliance with applicable regulations/standards
- Increased Center Nurse Executive/Director of Nursing Coaching to develop independent leadership practice, survey management, and 5 Star
- Assisted Center Nurse Executive to identify adverse/risk events and establish plans to adress through continuous quality improvement
- Monitoring of clinical outcomes/surveys and analyzing key analytics to make recommendations
- Assisted with transition of new acquisitions
- Strong emphasis on managing risk events, surveys, and quality measures
Director of Clinical Operations
Genesis HealthCare
Towson , Maryland
04.2017 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Assessed Clinical Systems and 5 Star metrics and adjusted Clinical operational plans to uphold quality standards of Genesis HealthCare and promote regulatory compliance
- Supervised and Delegated priorities to team of 6 Clinical Quality Specialists and 2 Resource Nurses to facilitate/support implementation of Clinical Initiatives, and ensure appropriate care delivery
- Team Lead for Division IV Clinical Excellence Committee
- Support development of management at all levels to include succession planning
- Direct Involvement in Center Nurse Executive In Training Program
- Participated in Regional COVID-19 Management Activities
- Management oversight of 40 Centers across multiple states
- IHAPU Rate of 1.86 % for 2020 ( Division IV )
- Rehospitalization Rate 4th Quarter 2020 16.1 % for Division IV
Sr. Clinical Quality Specialist
Genesis HealthCare
Towson, Maryland
07.2015 - 04.2017
- Clinical Systems assessment/improvement
- Established Center Nurse Executive coaching to develop independent leadership practice.
- Performed Survey Management and 5 Star Analytics review to make recommendations
- Performed direct clinical support to 5 Centers while in this role
Manager of Clinical Operations/Clinical Quality Specialist
Genesis HealthCare
Towson, Maryland
04.2011 - 04.2017
- Performed Clinical System Assessment/Improvement
- Increased Center Nurse Executive/Director of Nursing coaching to develop independent leadership practice, survey management, and 5 star
- Assisted Center Nurse Executive/Director of Nursing to identify adverse/risk events and establish plans to address through continuous quality improvement
- Performed Monitoring of clinical outcomes/surveys and analyzing key analytics to make recommendations
- Assisted with Transitions of New acquisitions from various Operators to Genesis
- Assisted with Transition of Center into branded PowerBack Short Stay Model
Interim Nurse Manager
Genesis HealthCare
Towson , Maryland
05.2008 - 04.2011
- Performed Interim Director of Nursing/Assistant Director of Nursing coverage as directed by Vice President of Clinical Operations to meet Center resource needs or to support Regulatory Compliance in multiple Centers over 3 years.
- Performed Clinical System Assessment/Improvement as directed by either VP of Clinical or Manager of Clinical Operations for specific Center
Director of Nursing
Sava Senior Care ( Glen Burnie Health & Rehab )
Glen Burnie, MD
04.2006 - 05.2008
- Responsible for;
- 200 Beds & approximately 150 employees to include staffing/schedules
- Performed Delivery of High Quality/Cost effective HealthCare
- Achieving Positive Clinical Outcomes and patient/family and employee satisfaction
- Performed Strategic planning/Budget preparation
- Reviewing/Evaluating Performance of Nursing Staff to include Individual Performance Improvement Plans
- Ensuring Nursing Team possess Clinical Competencies required for patient population
- Coordinating Clinical, Educational, and Operational Activities for Nursing Department
Director of Nursing
Genesis HealthCare ( Corsica Hills Center )
Centreville, MD
06.1999 - 04.2006
- Responsible for delivery of High Quality/Cost Effective HealthCare with 24 hour Responsibility
- Care Delivery consistent with mission, vision, values, and policies of Genesis HealthCare as well as meeting both State/Federal Requirements
- Achieving positive Clinical Outcomes and patient/family and employee satisfaction.
- Lead staff of 100 employees and managed staffing/schedules to include position control/pay practices per company guidance
- Strategic Planning /Budget Preparation as it related to Staffing/Supplies/Capital Expenditures
- Coordinating Clinical, educational, and operational activities
- Ensuring team possessed Clinical Competencies required for patient population
- Review and evaluate performance of Nursing Staff to include Individual Performance Improvement Plans up to and including termination
Education
Associate of Science - Nursing
Wesley College ( RN Program )
Dover, DE05.1986
Skills
- Clinical Systems Assessment/Improvement
- Regulatory/Risk Management Expertise
- Clinical Operations/Center Relations
- Clinical Excellence Team Lead for Division IV
- Certified Preceptor for new Center Nurse Executives
- Patient Safety
- Clinical Quality Improvement
Timeline
Regional Director of Clinical Operations
CommuniCare Health Services
06.2021 - Current
Director of Clinical Operations
Genesis HealthCare
04.2017 - Current
Sr. Clinical Quality Specialist
Genesis HealthCare
07.2015 - 04.2017
Manager of Clinical Operations/Clinical Quality Specialist
Genesis HealthCare
04.2011 - 04.2017
Interim Nurse Manager
Genesis HealthCare
05.2008 - 04.2011
Director of Nursing
Sava Senior Care ( Glen Burnie Health & Rehab )
04.2006 - 05.2008
Director of Nursing
Genesis HealthCare ( Corsica Hills Center )
06.1999 - 04.2006
Associate of Science - Nursing
Wesley College ( RN Program )