Dawn Ennis
Salisbury,Maryland
Summary
Dynamic Medical Receptionist with a proven track record at Inspirational Health Services, excelling in patient scheduling and data accuracy. Leveraged strong customer service skills to enhance clinic workflow and improve patient satisfaction. Proficient in medical terminology and adept at managing communications, ensuring seamless care delivery and compliance with privacy regulations.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Inspirational Health Services
Fruitland, MD
10.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted patients with registration processes, ensuring accurate data entry and compliance with privacy regulations.
- Coordinated communications between patients and healthcare providers to facilitate effective care delivery.
- Maintained electronic health records, ensuring accuracy and timely updates for all patient interactions.
Adoption Coordinator
Humane Society of Wicomico County
Salisbury, MD
02.2010 - 10.2025
- Facilitated adoption processes by coordinating with potential pet owners and providing detailed information on available animals.
- Developed educational materials to inform the community about responsible pet ownership and adoption benefits.
- Assisted in organizing adoption events, increasing community engagement and awareness of shelter animals.
- Ensured accurate record-keeping of animal profiles and adoption applications for streamlined processing.
- Managed follow-up communications with adopters to ensure satisfaction and support post-adoption needs.
Education
High School Diploma -
CrusadersChristian Academy
Salisbury, MDSkills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Patient scheduling
Appointment setting
Payment collection
Reminder calls
Co-payment collection
Customer service
Cash handling
Timeline
Medical Receptionist
Inspirational Health Services
10.2025 - Current
Adoption Coordinator
Humane Society of Wicomico County
02.2010 - 10.2025
High School Diploma -
CrusadersChristian Academy