Dawn Field
Windermere,FL
Summary
Dynamic healthcare sales specialist with a strong commitment to delivering high-quality, client-centric experiences. Proven ability to build rapport and trust with diverse populations, consistently exceeding professional targets and customer expectations. Strong problem solving abilities and proven track record of fostering strong relationships. A creative and curious provider of solutions with expertise in full life cycle sales and consultative selling.
Overview
20
20
years of professional experience
Work History
Area Manager
AQUA HOME CARE
03.2022 - Current
- Create and maintain relationships with various referral sources, including skilled nursing facilities, hospitals, physicians' offices, and assisted living communities.es.
- Full life cycle sales and customer relations management.
- Spearhead the development of strong relationships in new territories with diverse referral sources.
- Consult with patients and families to craft a concierge-style experience for private-duty care.
- Collaborate with internal teams to staff and schedule appropriately.
- Perform regular follow-up with families, care providers, and referral sources, serving as a liaison between all parties and resolving any issues for families.
- Serve as a resource for referral sources.
- Act as a field training resource for new sales hires, providing ongoing support and guidance.
Teacher
DISCOVERY ACADEMY OF LAKE ALFRED INC
09.2021 - 03.2022
- Designed and developed engaging and inclusive varied-modality curriculum aligned with state standards
- Implemented specialized educational accommodations for students in need
- Collaborated with team members from other departments to determine student needs and utilized various strategies to address them
- Continually evaluated the success and mastery of the students and adjusted based on regular assessments
Sales Manager
BROOKDALE WEKIWA SPRINGS
12.2020 - 07.2021
- Maintain positive and understanding relationships with residents and families and referral sources
- Assist in identifying innovative events and methods to increase visitation of targeted groups
- Conduct personal tours of communities
- Close contractual arrangements
- Provide input regarding development of promotional materials
Area Manager
AQUA Homecare
07.2019 - 12.2020
Teacher
Florida Schools
07.2017 - 07.2019
DME Coordinator
SMS National
03.2016 - 05.2017
- Arrange DME for claimants through select Workman's compensation carriers nationwide
- Negotiate cost and pricing with local or dispensing vendors to maximize cost savings for select workers compensation carriers
- Research and maintain an active, accurate database of worker's compensation state laws, medical fee schedules, rules and regulations regarding dispensing, processing and billing of Durable Medical Equipment (DME)
- Adhere and comply with carrier's contracts, terms, rules and/or policies and procedures with SMS National to maximize cost savings while expediting the process
- Training and onboarding of new employees
Owner
Sweet
09.2004 - 12.2008
- Owned and operated a small event and catering enterprise that transitioned into a cafe/ planned and catered events for private and business clients
- Managed daily operations including budgeting, procurement, marketing, business development, payroll, accounting reports, training, scheduling and staff supervision
Admissions Manager/ Medical Eligibility Supervisor
Tenet Healthcare
- Hired, supervised and trained 25 registrars, QA analysts and financial counselors
- Maintained working knowledge of multiple states Medical Assistance regulations and qualifications as well as various laws and guidelines governing other entitlement programs
- Built relationships and interfaced daily with Medical Directors, senior management, emergency room physicians, nursing staff and patients
Education
B.A. - Liberal Arts and Sciences/Liberal Studies
Penn State University
Skills
- Business Development
- Sales Processes
- Strong business acumen
- Territory and account management
- Consultative and relationship selling
- Verbal and written communication
- Curious and persistent
- Critical thinking
Timeline
Area Manager
AQUA HOME CARE
03.2022 - Current
Teacher
DISCOVERY ACADEMY OF LAKE ALFRED INC
09.2021 - 03.2022
Sales Manager
BROOKDALE WEKIWA SPRINGS
12.2020 - 07.2021
Area Manager
AQUA Homecare
07.2019 - 12.2020
Teacher
Florida Schools
07.2017 - 07.2019
DME Coordinator
SMS National
03.2016 - 05.2017
Owner
Sweet
09.2004 - 12.2008
Admissions Manager/ Medical Eligibility Supervisor
Tenet Healthcare
B.A. - Liberal Arts and Sciences/Liberal Studies
Penn State University
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