Dawn Jarboe
Elk Grove,California
Summary
Personable Customer Service Representative offering 17 + years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Ceratizit Sacramento LP
Rancho Cordova, CA
05.2005 - Current
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Specialty Foods Coordinator
Fleming Foods And Distribution
Sacramento, CA
07.2000 - 07.2002
- Maintained good communication with Vendors and Brokers.
- Brought in product in a timely manner, thus increasing sales.
- Performed receptionist duties on a frequent basis with a high level of Customer Service and Satisfaction.
Education
GED -
American High School
Fremont, CASkills
- Effective Customer Communication
- Courteous with Strong Service Mindset
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Customer Inquiry Response
- Answering Emails
- Administrative and Office Support
Additional Information
I also have use and knowledge of SAP software.
Timeline
Customer Service Representative
Ceratizit Sacramento LP
05.2005 - Current
Specialty Foods Coordinator
Fleming Foods And Distribution
07.2000 - 07.2002
GED -
American High School
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