Dawn Law
Sewell,NJ
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Gloucster County
02.2022 - Current
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Paramedic
Inspira Health Network
07.2007 - Current
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Emergency Medical Technician
Gloucester County
04.2020 - 02.2022
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
EMS Supervisor
Deptford Township
12.2000 - 04.2020
- Improved patient care quality by providing guidance and supervision to emergency medical services personnel.
- Implemented a PIP training program to strengthen employee knowledge.
- Adjusted job assignments and schedules to ensure efficiency of the organization.
- Evaluated employee performance annually and coached and trained accordingly, increasing quality of work and employee retention.
- Interviewed, hired and trained new employees.
- Developed training tasks and process guidelines and communicated clear and concise directions to employees.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs of the department.
- Clinical coordinator for the department.
- Quality assurance review of charts.
- Coordinated non-emergent transport.
Education
BSW - Social Work
Walden University
Minneapolis, MN09.2024
No Degree - Paramedic Science
Camden County College
Blackwood, NJ06.2006
Skills
- Information Gathering and Relay
- Active Listening
- Works Well Under Pressure
- Decision-Making
- Critical Thinking
- Crisis Management
- Stress Tolerance
- Information documentation
- Teamwork and Collaboration
- Incident Prioritization
- CPR and First Aid
Accomplishments
Deans List
Certification
- PST - Public Safety Telecommunicator
- EMD - Emergency Medical Dispatch
- PHTLS - Prehospital Trauma Life Support
- Nationally Registered Paramedic
- New Jersey Mobile Intensive Care Paramedic
- American Heart Association Basic Life Support
- Advanced Cardiac Life Support
- Pediatric Education for Pre-Hospital Professionals
- Pediatric Advanced Life Support
- TCCC
- ICS 100, 200, 300, 400, 700 and 800
- Certified Peer Recovery Specialist
- WRAP Certified
- Five Minutes to Help Instructor
- Peer Support Practitioner
- Recovery Coach
Timeline
911 Dispatcher
Gloucster County
02.2022 - Current
Emergency Medical Technician
Gloucester County
04.2020 - 02.2022
Paramedic
Inspira Health Network
07.2007 - Current
EMS Supervisor
Deptford Township
12.2000 - 04.2020
BSW - Social Work
Walden University
No Degree - Paramedic Science
Camden County College