Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dawn Peterson

Avoca,PA

Summary

Organized and dependable professional successful at finding solutions. Ready to utilize my experience and training to make a positive impact within addiction counseling.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Office Manager (Independent Contractor)

Bolus Towing
04.2023 - Current
  • Oversee responsibilities for scheduling of towing jobs and client billing.
  • Provide exceptional customer service when dealing with clients and vendors.
  • Manage financial accounts for payment processing and payroll.
  • Monitor and review performance of internal garage employees.

Security Guard

Pittston Area School District
09.2008 - 09.2009
  • Maintained a safe environment for students, faculty, and visitors.
  • Responded promptly to emergency situations to de-escalate and resolve security concerns.
  • Verified identification of visitors entering the premises to facilitate general safety.
  • Monitored extracurricular events, such as proms, band concerts, and football games.

Lead Banquet Server

Fox Hill Country Club
06.1999 - 06.2007
  • Booked weddings, funerals, baby showers, and special events for club members.
  • Decorated the banquet room by handling silverware, tablecloths, centerpieces, and other essential items.
  • Oversaw scheduling for the banquet staff team members.
  • Facilitated, served, and cleaned up after events held at the club.

Child Care Worker

PA Child Care LLC
05.2006 - 05.2007
  • Structured behavioral and developmental curriculum for juvenile children.
  • Maintained a safe and supportive environment to enhance personal growth.
  • Promoted an open-door culture to foster trust and rapport with the children.
  • Oversaw the head control room, which was the office that managed access to the premises.

Education

Associate of Arts - Criminal Justice

Luzerne County Community College
Nanticoke, PA
05.2005

GED -

Pittston Area Senior High School
Yatesville, PA
08.2003

Skills

  • Office Management
  • Organizational Skills
  • Listening Skills
  • Effective Communication
  • Empathy Development
  • Relationship Building

Certification

  • Certificate of Achievement for the Certified Recovery Specialist Training Program (CRS), in recognition of 78 hours completed and approved by the Pennsylvania Certification Board. The program ran 09/25/2023 through 12/11/2023.
  • Certified Family Recovery Specialist Certification (CFRS). Awarded by the Pennsylvania Certification Board on 01/17/2024.

Timeline

Office Manager (Independent Contractor)

Bolus Towing
04.2023 - Current

Security Guard

Pittston Area School District
09.2008 - 09.2009

Child Care Worker

PA Child Care LLC
05.2006 - 05.2007

Lead Banquet Server

Fox Hill Country Club
06.1999 - 06.2007

Associate of Arts - Criminal Justice

Luzerne County Community College

GED -

Pittston Area Senior High School

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Dawn Peterson