Dawn Pruneda

• Coordinated timely dispatch of materials to ensure efficient delivery schedules.
• Ensure full compliance with all DOT and FMCSA regulations across company operations.
• Maintain and regularly update Standard Operating Procedures (SOPs) in line with current federal and state requirements.
• Maintain up-to-date records of driver qualifications, certifications, and training.
• Monitor compliance with Hours of Service (HOS) regulations.
• Oversee DOT-mandated drug and alcohol testing programs.
• Support and train trucking leadership teams on compliance-related practices and procedures.

Supervised team of drivers, conducted training and performance evaluations to improve safety standards.

• Analyzed fleet performance data to identify trends, optimize resources, and improve service reliability.
• Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
• Trained drivers to manage time effectively, improving overall mileage performance, including ELD training.

Coordinated driver schedules to maintain compliance with safety regulations and company policies.

• Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
• Reduced response times by closely monitoring dispatcher workloads and adjusting staffing levels accordingly.
• Reported to management operational activities and maintained current records.
• Answered phone calls and responded to customer emails.
• Provided customers with information on products and services.
• Utilized dispatch software to enter customer orders, deliveries and receipts.
• Scheduled deliveries and pickups according to customer needs.
• Monitored vehicle locations to coordinate timely arrivals.