Dawn Robinson
San Jon
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
Work History
Sales Associate
Alsubs
San Jon
03.2025 - Current
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled returns and exchanges according to company policies.
- Computed purchases and received and processed cash or credit payment.
- Answered store and merchandise questions and led customers to wanted items.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Organized stockroom shelves according to size, color or style.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Greeted customers and provided exceptional customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers with product selection, sizing and styling.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained up-to-date knowledge of store merchandise and policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Bagged or packaged purchases and wrapped gifts.
- Processed credit card transactions quickly and securely.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Cleaned shelves, counters and tables to maintain organized store.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers to determine wants or needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Assessed customer needs to provide assistance and information on product features.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
Alsubs
San Jon
07.2024 - 10.2024
Janitor
First Baptist Church San Jon
San Jon
07.2019 - 07.2024
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Keep a log book of daily tasks completed for record keeping purposes.
- Responded to emergency cleaning requests to meet client expectations.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Maintained accountability for building keys, master keys and access cards.
- Followed safety processes for all manual and electric cleaning equipment.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Dusted furniture, machines or equipment.
- Empty wastebaskets and trash containers.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Reduced cleaning time significantly while maintaining company quality standards.
- Replace light bulbs when needed.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Education
Eureka High
Eureka, CASkills
- Customer service
- Cash handling
- Visual merchandising
- Inventory management
Timeline
Sales Associate
Alsubs
03.2025 - Current
Sales Associate
Alsubs
07.2024 - 10.2024
Janitor
First Baptist Church San Jon
07.2019 - 07.2024
Eureka High