Dawn Roman
Boynton Beach,FL
Summary
Personable and dedicated professional with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sprouts Farmers Market Inc, Grocery
Delray Beach, FL
11.2023 - 07.2025
- Supervised deli staff to uphold food safety and customer service standards.
- Conducted daily inventory checks to maintain stock levels and reported shortages to Deli Manager.
- Trained new deli staff on operations, product knowledge, and sanitation requirements.
- Managed budgets for purchasing ingredients, supplies, and equipment essential for deli operations.
- Monitored quality control of prepared foods to ensure compliance with taste and presentation standards.
- Assisted with supply ordering, tracking deliveries and invoices for accurate payments.
- Resolved customer complaints while keeping management informed of significant issues.
- Ensured proper labeling of food items in compliance with local health department regulations.
Prepared Foods Supervisor
Whole Food Market
Delray Beach, FL
01.2018 - 10.2023
- Directed and supervised prepared food department personnel to ensure adherence to standards and policies.
- Monitored food quality control to maintain consistency in presentation and taste across locations.
- Planned production schedules for prepared food items based on demand forecasts.
- Resolved customer complaints promptly, following company policy for effective service.
- Trained staff in customer service, product knowledge, safe food handling, and sanitation practices.
- Responded to customer inquiries regarding product availability and pricing information swiftly.
- Ensured strict compliance with health codes to prevent contamination and health hazards.
- Prepared retail products by accurately weighing and packaging specified amounts.
Associate
Pastosa
Staten Island, NY
01.2008 - 10.2011
- Rotated products on shelves to uphold freshness and quality standards.
- Ensured proper food storage temperatures in compliance with health code regulations.
- Accurately weighed bulk items, including cheese and cold cuts, using scales.
- Adhered to company policies regarding food handling and safety procedures.
- Maintained professionalism while interacting with customers and coworkers.
- Prepared sandwiches according to specific customer requests.
- Operated food preparation equipment, including slicers and grinders, for optimal service.
- Maintained cleanliness of deli area, ensuring sanitary conditions for food preparation.
Skills
- Food safety
- Quality control
- Staff training
- Customer relationship management
- Team collaboration
- Adaptability and flexibility
Certification
- Food Handlers license
Timeline
Assistant Manager
Sprouts Farmers Market Inc, Grocery
11.2023 - 07.2025
Prepared Foods Supervisor
Whole Food Market
01.2018 - 10.2023
Associate
Pastosa
01.2008 - 10.2011
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