Dawn Romonovich
Pittsburgh,Pennsylvania
Summary
Dynamic Store Manager with a proven track record at Value City Furniture, excelling in multi-unit management and leadership development. Achieved #2 company ranking in the first year, driving sales growth through effective coaching and operational excellence. Skilled in budgeting and fostering a culture of accountability, enhancing team performance and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Store Manager
Value City Funiture
Pittsburgh, PA
10.2023 - Current
- Directed store operations and team engagement for high-volume home furnishings location in competitive market.
- Achieved #2 company ranking during first year despite only being open three quarters.
- Developed sales coaching rhythms to enhance productivity and consistency across sales team.
- Led a 14-store market stretch assignment, elevating consistency and delivering +3% conversion.
- Cultivated culture of accountability, resulting in improved team morale and retention.
- Executed operational and customer experience standards to maximize bonus through positive TCI results.
Store Manager
Harbor Freight Tools
Pittsburgh, Pennsylvania
11.2018 - 10.2023
- Coached sales associates on product specifications and selling techniques, enhancing results-driven culture.
- Achieved staffing objectives through strategic planning and effective recruitment and training practices.
- Planned optimal workflow via successful scheduling and task delegation to improve efficiency.
- Controlled costs through root cause analysis, eliminating waste and increasing profitability.
- Strengthened inventory processes to align supply needs with budgetary constraints.
- Delivered sales within budget from 2019 to 2022, achieving double-digit growth in 2022.
Store Manager
Office Depot
Pittsburgh, Pennsylvania
11.2012 - 11.2018
- Championed best practices that boosted customer loyalty and satisfaction in market.
- Achieved #1 district rank and #12 company rank for profit in 2017.
- Delivered +5% to plan and +17% to comp in bottom-performing store, marking significant improvement from 2016.
- Oversaw staffing, training, safety compliance, inventory control, and financial operations to ensure efficiency.
- Promoted brand visibility at community events through strategic networking efforts.
Store Manager
Victoria's Secret
11.2006 - 08.2011
- Drove total store results by leading management team to enhance customer experience.
- Supported company strategies and initiatives through effective action planning.
- Established a positive workplace culture, prioritizing employee satisfaction and customer engagement.
- Participated in Store Manager Emerging Talent program from 2009 to 2011.
- Recognized as top 100 performing store manager in 2009.
- Executed district-wide initiatives as temporary District Manager in fall 2010.
Skills
- Multi-unit management
- Sales growth and P&L oversight
- Operational excellence and SOP compliance
- Leadership development and coaching
- Budgeting and forecasting
- Talent acquisition and retention
- Change management
- Customer experience strategy
Timeline
Store Manager
Value City Funiture
10.2023 - Current
Store Manager
Harbor Freight Tools
11.2018 - 10.2023
Store Manager
Office Depot
11.2012 - 11.2018
Store Manager
Victoria's Secret
11.2006 - 08.2011